About this role
Job summary First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Farmfield Hospital in Charlwood will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users. What you will be doing In this exciting role at Farmfield Hospital a service for people with Mental Conditions, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post. Ensuring the safety and security of service users, staff and visitors is a top priority. Youll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges. Theres also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. Join Farmfield Hospital in creating a positive and secure environment. Its a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. Its what delivering great healthcare should feel like.
Main duties of the job As a Receptionist at Farmfield Hospital, you will influence first impressions and interactions. Located in Charlwood, you will be responsible for greeting visitors, assisting staff, and managing communication channels such as phone calls and emails. Your duties will include welcoming all visitors warmly, organizing the office schedule for meetings and events, ensuring the safety of service users, and overseeing security measures such as visitor sign-ins and key management. The role offers diverse challenges daily, requiring excellent communication, computer skills, and a professional demeanor. Elysium Healthcare provides strong support and development opportunities for your career growth in a secure environment that positively impacts people's lives.
About us Elysium Healthcare is a prominent organization, known for its expansive presence across England and Wales with over 80 services dedicated to Mental Health, Neurological, Learning Disabilities & Autism, Children, and Education. With a workforce exceeding 8,000 employees, Elysium Healthcare is integrated into the global framework of Ramsay Health Care, which operates in 10 countries and employs over 86,000 people worldwide. This association allows Elysium Healthcare to provide inclusive care and enable employee growth through comprehensive training and development programs. The organization values safety, professionalism, and dedication in delivering excellent healthcare services to the community it serves.
Job description Job responsibilities
First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Farmfield Hospital in Charlwood will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.
What you will be doing
In this exciting role at Farmfield Hospital a service for people with Mental Conditions, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.
Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.
There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. Join Farmfield Hospital in creating a positive and secure environment. It’s a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It’s what delivering great healthcare should feel like.
.Two weeks of 3 days two weeks of 4 days in a 4 weekly rota - no set pattern rota is available for 3 months in advance As a Receptionist you will be:
Welcoming all visitors in a friendly manner and ensuring the sign the visitor book. Maintaining the upkeep of the reception area & meeting rooms are presentable. Managing the office diary for meetings, events, training days and therapy sessions. Ensuring confidentially and security to the service. Receiving and dealing with telephone calls, emails and post. Ad hoc administration tasks. Ensuring all appropriate leaflets and brochures are on display. Managing deliveries To be successful in this role, you will have:
Previous experience Computer skills Communication and interpersonal skills Must be professional, confident and diplomatic GCSE English Language Grade C or above Be efficient and enthusiastic Awareness of understanding confidentiality and security Ability work alongside a team and independently Must be welcoming and self-motivated Where you will be working:
Location: Farmfield Drive, Charlwood, Surrey, RH6 0BN You will be working at Farmfield Hospital, located next to Gatwick. You’ll be caring for adult men 18+ who potentially have a forensic background and enduring mental health illnesses such as personality disorder, substance misuse issues and challenging behaviours.
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
Annual base salary of £26,896. The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and onsite free parking About us:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person Specification
Qualifications Essential
Previous experience, Computer skills, Communication and interpersonal skills, Must be professional, confident and diplomatic, GCSE English Language Grade C or above, Be efficient and enthusiastic, Awareness of understanding confidentiality and security, Ability work alongside a team and independently, Must be welcoming and self-motivated
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Elysium Healthcare
Address Elysium Healthcare
Charlwood
RH6 0BN
United Kingdom
Employer's website https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)