About this role
Job Requirements Job Requirements We are seeking a highly experienced and strategic Program Advisor to lead the execution and management of service delivery operations across upstream, midstream, and downstream oil & gas. This role is critical in ensuring business growth, customer relationship, and high-quality service delivery in areas such as Design & Drawing Office, Project services, and Plant modification engineering support. Key Responsibilities:
• Lead the planning, execution, and delivery of Engineering Support for oil & gas assets including refineries, terminals, and offshore/onshore. • Develop and implement strategic plans to achieve annual business objectives and drive sustainable growth • Responsible for hiring, training, deployment, and delivery excellence • Manage large teams with respect to revenue, margins and applied ratio. • Manage customer relationship and generate new business opportunity. • Collaborate with customer operations, engineering, and procurement teams to align service delivery with contractual SLAs and KPIs. • Drive continuous improvement in service quality, performance, and cost efficiency. • Monitor project budgets, timelines, and resource utilization, ensuring profitability and client satisfaction. • Build and maintain strong client relationships, acting as a key point of contact for escalations and strategic discussions. • Implement digital tools and analytics for customer value proposition and better business insights.
Work Experience
• Bachelor’s or Master’s degree in Mechanical, Petroleum Engineering. • 19+ years of experience in industrial services or engineering delivery within the oil & gas sector, with at least 5 years in a senior leadership role. • Deep understanding of oil & gas operations, maintenance practices, and safety protocols (e.g., HAZOP, HSE-MS). • Proven experience managing large-scale service delivery projects in upstream, midstream, or downstream environments. • Proven ability to lead and manage large, cross-functional teams (100+ personnel) across diverse scopes and geographies. • Strong grasp of delivery excellence metrics, with a track record of setting, monitoring, and achieving performance benchmarks. • Strong leadership, communication, and stakeholder management skills. • Familiarity with industry standards such as API, ASME, ISO, and OSHA. Preferred Qualifications:
• PMP or equivalent project management certification. • Experience with Plant engineering covering drawing office, Project services. • Exposure to international oil & gas markets and global delivery models.