About this role
Job summary
We have an exciting opportunity for an Administrative Assistant to be part of the Integrated Single Point of Access (SPA) in Worcester which also supports the countywide Hospital at Home service.
This role will be integral in supporting the coordination and development of the countywide H@H service as well as supporting the other administrative work in the integrated SPA.
The SPA also continues to grow and develop and the post holder will be part of the administrative workforce within this integrated SPA and be involved in the operational growth and development of this service.
We require flexible and adaptable candidates who are able to manage a busy and varied workload across the H@H and SPA services to support a seamless delivery of administrative support to support the urgent delivery of services to professionals and patients.
You will be based at Kings Court 2 in Worcester and expected to work shifts across a seven day week to cover the operating hours of 0730-20:00.
Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry.
Main duties of the job
You will be required to provide administrative support for the H@H and Integrated SPA services.
You must have excellent communication, organisational and IT skills. You will be required to record information in spreadsheets to enable data and activity within the H@H & Community SPA to be analysed and presented by the Operational Lead.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunitiesIf you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Job description Job responsibilities
Undertake administration duties that are specific to the role.
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Experience Essential
Recent, relevant experience in an Administrative/Secretarial/ Reception Role.
Desirable
Previous, relevant NHS experience.
Skills and Abilities Essential
Ability to communicate clearly and effectively in English in both verbal and written formats. Good level of literacy and numeracy. Standard IT skills. Good organisational skills.
Additional Criteria Essential
Willingness to commit to continuing professional development. Professional manner as a representative of the Trust. Tact and discretion for dealing with confidential information. I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.
Knowledge Essential
Knowledge of office procedures. Working knowledge of Microsoft Office: Word, Excel, Outlook. Understanding of the Data Protection Act and NHS Code of Confidentiality.
Qualifications Essential
Educated to academic Level 2 (e.g. GCSE Grade A-C, NVQ2, OCR/RSA2, City and Guilds 2) in a Business Administration-related subject or Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Employer details Employer name Herefordshire and Worcestershire Health and Care NHS Trust
Address 2 Kings Court
Charles Hastings Way
Worcester
Worcestershire
WR5 1JR
United Kingdom
Employer's website https://www.hacw.nhs.uk/careers (Opens in a new tab)