About this role
Job summary
37.5 hours per week
Join NHS Resolutions Digital, Data and Technology (DDaT) directorate at a pivotal time as we develop our Commercial Management team and shape the future of this function.
As DDaT Contract Manager, you will oversee a portfolio of strategic technology and digital contracts, ensuring suppliers deliver high-quality services, value for money and continuous improvement. This is an opportunity to influence key decisions, work with senior stakeholders and play a vital role in supporting the digital services that underpin our organisation.
Main duties of the job
You'll be working closely with the DDaT Commercial Management Lead to mobilise this function and strengthen our commercial capabilities.
This will include:
Leading the management of DDaT contracts throughout their lifecycle, from mobilisation to renewal and exit. Building strong supplier relationships and driving service excellence through effective governance and performance management. Identifying opportunities to improve value for money, reduce risk and enhance supplier performance. Providing commercial insight and advice to stakeholders to support informed decision-making. Coaching and training DDaT colleagues to build commercial awareness, strengthen contract management capability and support consistent supplier management practice.
About us
NHS Resolution is a not-for-profit arms length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond.
We provide a supportive environment for our staff with specialist training and the opportunity for personal development.
NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care.
Job description Job responsibilities
What you'll bring
As an an experienced commercial professional with a technology background, youll bring the following expertise:
Experience managing contracts, suppliers and commercial relationships in a digital technology or IT service environment. A track record of improving supplier performance and delivering measurable business value. Strong stakeholder management, influencing and communication skills. The ability to understand contractual, financial and performance information and turn it into practical actions. Excellent organisational skills and the confidence to manage multiple priorities. A proactive, collaborative approach and a passion for continuous improvement. What we offer in return
Competitive salary and benefits package. Opportunities for career growth and development. Collaborative and innovative work environment. Work in a progressive environment towards data-driven strategies. A commitment to diversity, equality, and inclusion. Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave. Commitment to support individuals in having a work and life balance, offering flexible working arrangements. When joining the NHS family, there are a wealth of savings, discounts and support you will be able to access.
24 hours employee assistance programme from Health Assured (EAP) Eye care vouchers for Specsavers. Health service discounts. Blue Light card, a discount service for the emergency services and the NHS. Cycle to work scheme. Season ticket loan scheme. To apply, please click apply now to be directed to our company page. Please provide us with a supporting statement explaining exactly what you will bring to this role and how you meet the essential criteria in terms of your background, experience and career achievements to date. As well as your CV listing detailed work history and job responsibilities.
We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI.
Closing date: 7 September 2026 11:59 pm
We encourage applicants to apply promptly, as we reserve the right to close vacancies early should sufficient applications be received
You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.
Person Specification
Qualifications Essential
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Desirable
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Experience Essential
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Desirable
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Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NHS Resolution
Address London/Hybrid
London
Greater London
E14 4PU
United Kingdom
Employer's website https://resolution.nhs.uk/careers/ (Opens in a new tab)