About this role
Job summary
An exciting opportunity has arisen for an enthusiastic, organised and motivated individual to join the Safeguarding, MCA and Learning Disability Team as an administrator. This post would be best suited to those who have previous experience in an administrative role.
Post holders will be required to provide an efficient administrative service for the Safeguarding Children, Safeguarding Adult, MCA and Learning Disability teams. The ability to work independently and as part of a team following the policies and procedures for the department is essential.
The successful candidate will be able to demonstrate effective communication skills, flexibility, and reliability with an organised approach to work and excellent attention to detail.
The role can be challenging at times due to the nature of the work so we are seeking individuals who are resilient. You will be joining an established team who can offer ongoing support.
Interview Date Monday 21 September 2026 37 Hours 30 Minutes/Week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
Provide administrative and clerical support to the Safeguarding Adults, Children, MCA and Learning Disability Teams thereby assisting in the provision of a quality service to all staff including but not limited to minute taking, telephone cover, processing confidential information on our electronic patient information system.
This list is not exhaustive and the successful applicant will be required to be flexible to the needs of the service.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
Royal Victoria Infirmary (RVI) Freeman Hospital Newcastle Dental Hospital Cramlington Manor Walks Urgent treatment centres Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description Job responsibilities
To provide a high quality, professional and comprehensive administrative support to the Safeguarding Adults, Children, Maternity, MCA and Learning Disability Teams thereby assisting in the provision of a quality service to all staff including data input, dealing with telephone calls and emails, collating research information for meetings, adding and updating eRecord RAPA alerts, management of electronic diaries and meetings, formal and informal minute taking. Contribute to a comprehensive efficient and effective administration and clerical service to the Safeguarding Teams, MCA, Maternity and Learning Disability Teams. Provide cover and assistance in the department for other administrators as required.
Person Specification
Qualifications & Training Essential
oRSA 3 or equivalent oAdministration procedures oIT skills to include office software packages oEnglish Language 4 or above
Desirable
oNHS secretarial experience oNHS systems e.g. eRecord, SystmOne oMinute Taking
Skills, Knowledge & Aptitude Essential
oDeal with telephone enquiries directly or ensure the efficient transfer to ensure prompt & efficient action oLiaise with other Teams and agencies oExchange complex information verbally, electronically and in writing oTeam player with flexibility to the demands of competing priorities of team specialists
Desirable
oExperience of NHS computerised systems / e-records oExperience of working with databases/spreadsheets
Experience Essential
oExperience of working within a team oExperience of administrative systems and office procedures oTo work without direct supervision
Desirable
oExperience of working with varied work load oSome experience of people with vulnerable people (telephone contact) oInnovative
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address Royal Victoria Infirmary
317 02 Royal Victoria Infirmary
NE1 4LP
United Kingdom
Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)