About this role
Under a name steeped in tradition, Kempinski, hoteliers since 1897, has traveled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage. The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips. Our in-room dining experience includes 24-hour service from breakfast to lunch to midnight snacks with the “order what you like” concept. Do you have an eye for detail and work creatively and independently? We are looking for you to manage our room service as Room Service Manager during the winter season 2026/2027. Management of the room service and banquet department Management of a team of approximately 10 employees Coordination and operational implementation of room service activities Ensuring the timely and correct delivery of food and beverages to guests Management of personnel Control of orders Ensuring guest satisfaction Cooperation with the kitchen and front desk Maintaining inventory and ensuring high quality standards Ensuring an excellent guest experience with a focus on quality and hygiene standards Responsibility for recruitment, training, and development of the team Creating the monthly duty roster Placing orders, conducting inventories, and closing daily accounts