About this role
Job summary
Permanent Position | Ysbyty Gwynedd
Ever wondered what a career in Recruitment or HR might be like? This is an exciting opportunity to join our People Services team as a Band 3 Administrator, based at Ysbyty Gwynedd, providing essential support to both our Recruitment and HR teams.
As a key member of the team, you will be at the heart of our People Services function, acting as a first point of contact for employees, managers, candidates and members of the public. This role offers valuable exposure to both Recruitment and HR, making it an ideal opportunity for someone looking to develop a career within these professional areas.
No two days are the same. Working in a busy and fast-paced environment, you'll provide a range of administrative support services that help ensure the smooth delivery of Recruitment and HR processes across the organisation.
You will be part of a supportive, friendly and engaged team that values collaboration, learning and excellent customer service. Our work brings us into contact with a wide variety of people and situations every day, and we take pride in delivering a professional and responsive service to our customers.
Main duties of the job
Providing administrative support to Recruitment and HR teams. Acting as a first point of contact for enquiries via telephone, email and in person. Maintaining accurate employee and recruitment records. Supporting recruitment processes and onboarding activities. Assisting with correspondence, meetings and documentation. Managing and prioritising workloads to meet deadlines. Delivering excellent customer service. We're looking for an organised and motivated individual who enjoys working with people and providing high-quality administrative support.
You will have:
Previous administrative experience in a busy office environment. Strong IT skills, particularly in Microsoft Office applications. Excellent communication and interpersonal skills. The ability to manage competing priorities and work to deadlines. Confidence in handling enquiries by phone, email and face-to-face. A positive and customer-focused approach. Strong attention to detail and organisational skills. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications Essential
NVQ 3 or equivalent
Desirable
NVQ 2 in administration or Customer Service ECDL
Experience Essential
Experience of working in an administrative role Experience of working with Microsoft Office Word; Excel Experience of working in a changing, fast-paced environment Ability to prioritise and organise workload and meet deadlines Excellent customer service and communication skills so as to be able to deal with callers over the phone and in person in a professional and courteous manner
Desirable
Experience of NHS systems e.g. ESR / NHS /Intrepid Previous experience of working within NHS Recruitment experience preferably within a Human Resources of Medical Workforce environment
Skills Essential
Willingness to work flexibly to meet the demands of the service Ability to work independently without direct supervision Be accurate and with an attention to detail Excellent organisation skills Able to convey written and verbal messages in a accurate and timely manner Ability to work with and develop effective partnerships with all key stakeholders. Standard keyboard skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Betsi Cadwaladr University Health Board
Address Ysbyty Gwynedd
Bangor
LL57 2PW
United Kingdom
Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)