About this role
Job summary
As the Specialty Co-ordinator within the HHFT Orthopaedic Service you will strive for excellence in supporting patients through their complete care pathway.
You must ensure the provision of high-quality patient care by providing an efficient and effective administration service for the Consultants, designated Medical Staff and Specialist Nurses.
You must act as first point of contact for all forms of communication for the Consultants and their team. To monitor the timetable of the consultant team, taking an overview of the co-ordination of inpatient and outpatient commitments. To communicate appointment and admission related information to patients and /or carers.
You will support the administrative pathway ensuring patients are seen within the mandatory waiting time targets as outlined in the NHS Constitutional Standards.
You will primarily be based at Winchester Hospital (you may be asked to travel between BNH & RHCH if required)
Main duties of the job
To co-ordinate and be responsible for the provision of full secretarial and administrative services to the Consultant and his/her team for both Admitted (Inpatient) and Non-Admitted (Outpatient) patient pathways
Please see Job Description for the list of the main duties for this role
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Job description Job responsibilities
More information about our Trust and this role can be found on the Job Description and Person Specification document attached.
If you have any questions or would like to discuss the role with our team please contact us.
Person Specification
Training & Qualifications Essential
Educated to A-Level or Level 4 qualification or able to demonstrate evidence of relevant experience/senior administrator training Formal secretarial/senior administrator training
Desirable
Customer care training or similar
Experience & Knowledge Essential
Experience supervising a team Experience of supervising a team in a large complicated organisation Able to demonstrate from previous employment history evidence of job related achievements and success Experience/knowledge of the 18-week pathway
Desirable
NHS experience in an Acute Trust Good insight into the importance of NHS performance Knowledge of outpatient structures
Skills & Ability Essential
Computer skills including Excel and Word Good verbal and written communication
Desirable
Wider Office packages NHS/Foundation Trust structures and culture Experience developing admin processes
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hampshire Hospitals NHS Foundation Trust
Address Winchester
Romsey Road
Winchester
RG24 9NA
United Kingdom
Employer's website https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)