About this role
Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments. We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best. If you want the freedom to explore, opportunities to grow, and make positive change on people’s lives through your work, this is the place for you. HR Specialist In this role, you will be the backbone of our HR operations, ensuring seamless management of the employee lifecycle, accurate payroll execution, and robust compliance with local regulations. You will handle everything from attendance tracking and master data maintenance to contract administration, onboarding/offboarding, and monthly bonus/allowance calculations. Your attention to detail and serviceoriented mindset will directly support our employees and help drive continuous improvement in our shared service processes. You will report to the HR Supervisor and collaborate closely with finance, benefits providers, and external auditors. More about the role:
• Employee Lifecycle & Benefits Manage daily and monthly attendance reports, ensuring 100% accuracy. Maintain employee master data in the HR system (Sonnet) and spreadsheets. Execute labor contract services, probation processes, onboarding, termination, and internal transfers. Keep all personnel documents orderly and up to date. Coordinate commercial insurance and employee benefit deductions. • Payroll Processing & System Management Oversee accurate and timely payroll for all employees, including salaries, bonuses, commissions, and shift allowances. Ensure full compliance with local tax laws and company policies. Manage and update the payroll system with latest tax rates and legislative changes. Prepare payroll summaries, tax reports, and statistical reports for financial planning and budgeting. • Tax Compliance & Reporting File tax returns and make timely payments to authorities. Support external audits with required documentation. Handle IIT claims (e.g., for 7450) and liaise with tax offices as needed. • Vendor & Employee Support Manage relationships with payroll service providers and benefit administrators. Respond promptly to employee inquiries on payroll, benefits, and deductions, escalating complex issues when necessary. • Policy, Process & Continuous Improvement Develop and implement payroll policies and procedures to reflect legal requirements and best practices. Identify opportunities to enhance efficiency, automate manual steps, and improve the overall HR SSC experience. Assist in other finance or HR tasks as assigned. More about you:
• Education & Experience College degree or above. 3–5 years of solid experience in HR operations, with a strong focus on payroll, attendance, and employee lifecycle management. • Technical & Language Skills Proficient in Microsoft Office (Excel, Word, PowerPoint). Good command of English (basic communication) and native Mandarin. Familiarity with HRIS/payroll systems is a plus. • Personal & Social Competencies You are serviceoriented, detaildriven, and proactive in suggesting improvements. You possess excellent communication and teamwork skills, with the ability to handle sensitive information with discretion. You thrive in a fastpaced environment and are committed to delivering accurate results on time. More about what we offer: As one of the world's leading hearing care providers headquartered in Switzerland, we're committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans. Sonova is an equal opportunity employer. Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.