About this role
Company Profile:
Babylove Sanitary Products and Packaging Limited is a Baby Diaper Manufacturing Company based in Tesano - Accra. We create, market, and distribute products known for its premium quality and innovative features to support parents in raising happy and healthy babies.
At BabyLove, we aim to empower parents to create a world of hygiene and well-being for their babies. We believe every diaper change is an opportunity to shower your baby with love. With our range of diapers, you can be confident that your baby is comfortable, protected, and free to explore the world around them
Our Corporate Strategy and operational focus is to grow our business through superior customer value, innovative technology, and delivering the highest level of customer satisfaction while reducing our environmental impact.
Our extraordinary people, with their courage and determination, have made our journey a successful one. We value diversity, we celebrate our people's passions, commitments, and skills. In our supportive culture, you will be empowered to be you. Just bring your ambition, curiosity, and ideas, and we will celebrate your work and help you reach your fullest potential.
Join us, and together, we will innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
JOB PURPOSE:
The Van Sales Officer role involves the selling and delivery of company products to new and existing customers. This is to promote the product and analyze competitor behaviours. The responsibility would include taking purchase orders, reporting inventory on a daily, weekly and on monthly basis.
As the VSM, you will be responsible for driving sales and building relationships with potential and existing customers within an assigned territory. You will be required to meet and exceed sales targets, build strong partnerships, and provide exceptional customer service.
RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:
• Achieve sales targets and report on sales performance regularly.
• Establish and maintain constant contact with clients to establish good customer relationship that fosters sales.
• To achieve the Sales & Collection targets for the assigned route & territory.
• Cultivate new leads within the sales territory.
• Maintain records of all sales leads and customer accounts.
• Drive and sell all products within the selected territory serving wholesale and retail outlets.
• Take purchase orders and deliver products to customers.
• Report daily, weekly and monthly stocks and inventory.
• Reconcile accounts monthly with the BabyLove Finance Team.
• Compile data on all the Wholesalers and retailers within the territory.
• Comply fully with data entry on the sales automation system.
• Execute outlet merchandising and visibility.
• Improve product display and other merchandise displays.
• Ensure range selling across all relevant outlets.
• Report market intelligence and competitor activities regularly.
• Represent the brand during all customer and prospect interactions.
• Support sales activities for designated products and services and guarantee the greatest level of client satisfaction.
• Analyze and provide feedback on sales performance.
INTERNAL RELATIONS:
• Maintains contact with all team members
EXTERNAL RELATIONS:
• Maintains contacts with the company’s corporate organizations, customers and statutory organizations in line with business as may be required.
RESPONSIBILITY FOR ASSETS:
• Responsible for protection, conservation and efficient utilization of all ASSETS including Vehicles, Mobile Phones, laptops and cash assigned to the company.
COMPETENCIES:
EDUCATIONAL QUALIFICATION AND EXPERIENCE:
• HND or Bachelor’s degree in Marketing, Sales or any field from a reputable university
• Professional certificate from a professional body such as CIM is an added advantage
• Must have a minimum of 1 to 3 years of working experience as a salesperson, preferably in distribution channel sales
• Experience in the Ghanaian FMCG market will be an added advantage
TECHNICAL COMPETENCIES:
• Knowledge of marketing planning skills
• Ability to understand marketing concepts and principles
• Knowledge of presentation and communication skills Excellent customer service skills to build and maintain strong customer relationships
• Demonstration of excellent negotiation skills
• Knowledge of social media platforms
• Experience with MS Office for managing sales and inventory records.
• Analytical and research abilities
• Ability to drive with a Valid Driver’s License
PERSONALITY COMPETENCIES:
• Ability to relate effectively with people at all levels
• Ability to communicate and present effectively
• Ability to assertively articulate and defend viewpoints
• Ability to cope with work, time and people pressure
• Attention to detail