About this role
MICROCOMPUTER SPECIALIST RESPONSIBLE TO: Information Technology Director LENGTH OF WORK YEAR: 240 days DIVISION: IT EDUCATION AND EXPERIENCE: Any combination equivalent to: high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law supplemented by course work in microcomputers and software applications and three years increasingly responsible microcomputer and software operations and installation experience. BASIC FUNCTION: Install microcomputer hardware and software; train users in functions and operations of microcomputers; provide continuing on-site and telephone support for users. REPRESENTATIVE DUTIES:
• Provide on-site and telephone support for users of microcomputer hardware and software.
• Install microcomputer hardware systems and software including upgrades and enhancements.
• Conduct training for use of microcomputer hardware and software with individuals, small groups and classrooms.
• Conduct problem-solving research.
• Coordinate and conduct user group meetings; record and distribute meeting minutes.
• Test new software programs and update existing programs prior to installation.
• Evaluate needs of user departments and recommend hardware and software solutions.
• Maintain password security for authorized access to computers and local area networks.
• Maintain data base files of users and hardware and software inventory.
• Maintain secure backup of master software files; maintain periodic backup of user software and data.
• Maintain standard District-wide master files.
• Install and maintain network infastructure
• Perform related duties as assigned.
KNOWLEDGE AND ABILITIES: KNOWLEDGE OF:
• Operation of microcomputers and related peripheral computer equipment.
• Operation of numerous software applications related to District projects and activities.
• Installation of computer hardware, peripherals and software.
• Proper methods of storing equipment, materials and supplies.
• Manual instructions, sufficient to enable quick and accurate diagnosis of difficulties.
• Technical aspects of field of specialty.
• Public speaking techniques.
• Oral and written communication skills.
ABILITY TO:
• Install microcomputer hardware and software.
• Plan, develop and coordinate training programs in the use of microcomputers, scanners, printers and other peripheral equipment.
• Develop and present training programs for operation of computer hardware and software applications.
• Provide assistance and technical knowledge of various software applications.
• Develop and present training programs.
• Maintain current knowledge of technological advances in the field.
• Establish and maintain cooperative and effective working relationships with others.
• Communicate effectively both orally and in writing.
• Work independently with little direction.
• Plan and organize work.
OTHER JOB RESPONSIBILITIES:
• Be clean, neat and professionally dressed.
• Be consistently responsible- maintaining regular punctual attendance and timely completion of assigned duties, working assigned contract and extended days and using sick, personal, and emergency leave appropriately.
• Maintain professional interpersonal skills using tact, patience, courtesy, and cooperative effective relationships with others consistently displaying self-control, honesty, and credibility with parents, students, visitors and school personnel.
• Act as a district liaison demonstrating positive behavior, interest and concern toward the programs, purposes, goals and efficient operation of the Taylor County Public Schools.
• Follow the procurement guidelines and purchase order process.
• Disseminate information/resources in areas of responsibilities.
• Maintain proper care and safe use of district equipment and property.
• Participate in required professional development and trainings as assigned or approved for professional job growth, to remain abreast of program requirements/responsibilities and to improve student educational services.
• Maintain confidentiality and privacy of all school records.
• Is familiar with and incorporates the use of technology as job responsibilities require.
• Adheres with federal, state and district program guidelines, policies, procedures and laws.
• Adheres to the State Professional Code of Ethics.
• Perform other tasks and assume other responsibilities as may be assigned by the supervisor or superintendent.