About this role
Job summary
Water Meadow surgery are looking for a part time Receptionist to join our friendly team to maintain high standards of patient care as well as carry out administrative tasks. Excellent interpersonal and communication skills and IT literacy are essential for this post, as are patient service skills. The successful candidate will enjoy working as part of a dedicated team, with the added satisfaction of working for an organisation committed to the care and wellbeing of others.
Main duties of the job
You will be responsible for undertaking a wide range of reception duties and the provision of general support to patients. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required.
In addition to the primary responsibilities, the receptionist may be requested to:
- Complete opening and closing procedures in accordance with the duty rota.
- Ordering and monitoring of stationery supplies
About us
Water Meadow Surgery is a warm friendly practice serving a population of 13000 patients located in the leafy Chiltern Hills, based in Chesham. The town is served by a London Underground station on the Metropolitan Line connecting directly with central London. We score highly in patient polls as one of the top practices in Bucks.
Job description Job responsibilities
To be responsible for undertaking a wide range of reception duties and the provision of general support to patients. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required.
Person Specification
Experience Essential
Strong communication and interpersonal skills. Good keyboard and numeracy skills with a keen eye for detail. Comfortable using multiple IT systems in a fast-paced setting. Professional, well-presented, and committed to maintaining patient confidentiality
Desirable
Previous experience in a healthcare administration/reception role
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Water Meadow Surgery
Address 31a Red Lion Street
Chesham
HP5 1ET
United Kingdom
Employer's website https://www.watermeadowsurgery.co.uk/ (Opens in a new tab)