About this role
Lead the experience, inspire the team and drive results. Are you an experienced hospitality leader with a passion for Food & Beverage? Do you enjoy creating memorable guest experiences while developing high-performing teams? Are you a visible leader who thrives in a dynamic environment and believes that great results start with engaged people? In this position, you will be fully responsible for one of the hotel's largest departments, leading both the service and culinary teams through an experienced leadership team consisting of three F&B Supervisors, an Executive Chef and two Sous Chefs. At Mercure Amsterdam City, we are looking for a hands-on and inspiring Food & Beverage Manager who will lead our F&B operation and play a key role within the hotel's Management Team. What you will be doing As Food & Beverage Manager, you will be responsible for the overall Food & Beverage experience within the hotel. You will oversee our restaurants, bar, terrace and meeting facilities, ensuring seamless operations, excellent guest satisfaction, and strong business performance. In this role, you will: • Lead, inspire and develop the F&B team, creating a culture of engagement, accountability and excellence. • As Head of the F&B department, you will directly manage a leadership team consisting of three F&B Supervisors (Rob, Freek and Alan) and the Executive Chef (Pascal). Together with two Sous Chefs (Rob and Andre), you will build a high-performing team culture focused on quality, collaboration, innovation and guest satisfaction. • Be a visible presence on the floor, supporting the team and ensuring an exceptional guest experience. • Drive operational quality and service standards across all F&B outlets. • Monitor and optimize financial performance, productivity and profitability. • Ensure efficient workforce planning and talent development. • Collaborate closely with other department heads as an active member of the Hotel Management Team. • Identify opportunities to improve gue