About this role
Salary: £30,000 - 32,000 per year
Requirements: Excellent customer service and communication skillsSome experience in IT, helpdesk or technical supportGood understanding of networking and TCP/IPIdeally some knowledge of firewalls, VLANs, VoIP, Windows or LinuxA logical approach to troubleshootingKeen to learn and develop technical skillsFull driving licence and own transport due to the office location Responsibilities: Support customers by phone, email and messagingTroubleshoot technical issuesManage support tickets through to resolutionExplain technical issues clearly to non-technical users Technologies: SupportLinuxTCP/IPWindowsNetwork More:
We are a friendly and supportive technical support team near Hythe, Southampton, offering an onsite Customer Support Engineer role with a basic salary of £30,000 plus paid overtime and occasional out-of-hours support. We provide structured training and development, 25 days holiday plus additional Christmas leave, private medical insurance, pension and company bonus. This is a great opportunity for someone early in their IT career to build technical support skills in a professional environment.
last updated 34 week of 2026