About this role
Salary: £100,000 - 100,000 per year
Requirements: Outstanding verbal and written communication skills, with the ability to convey complex technical information to non-technical stakeholdersStrong understanding of software development, product management, and engineering principlesStrong analytical and critical thinking skills, including the ability to identify risks and issues and develop mitigation strategiesProven ability to manage multiple projects simultaneously and lead teams to deliver innovative ideas and exceptional agentsA degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience is a strong plusAn MBA or comparable experience at the intersection of technology and operations is a strong plus Responsibilities: Partner with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a dayPlay a central role in agent development by combining product strategy, conversational design, and customer insightServe as a trusted advisor to our customers and help drive their AI strategiesBuild, design, and refine conversational AI agentsDrive execution and delivery of multiple complex, high-visibility agent development projectsCoordinate across technical and non-technical stakeholders throughout the full agent development lifecycleEnsure clear communication across all stakeholders and build strong relationshipsContribute data-driven, strategic insights to customers and internal team decisions Technologies: AIAI AgentsCTOSupportSalesforceVR More:
We are Sierra, and we are creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. Our culture is guided by Trust, Customer Obsession, Craftsmanship, Intensity, and Family, and we are committed to upholding those values in everything we do. Our co-founders are Bret Taylor and Clay Bavor. We offer flexible unlimited paid time off, medical, dental, and vision benefits for you and your family, life insurance and disability benefits, a retirement plan dependent on country of employment, parental leave, fertility and family building benefits through Carrot, lunch, snacks and coffee, a discretionary benefit stipend, free alphorn lessons, and equity plan participation for eligible full-time employees, subject to policy terms and regional availability. We also value diversity and encourage applicants from all backgrounds to apply.
last updated 34 week of 2026