About this role
Salary: £35,000 - 35,000 per year
Requirements: Commercial experience in application or software supportExposure to C#, SQL, JSON, JavaScript, HTML, IIS, and SQL ServerStrong problem-solving and analytical skillsExcellent communication skills, including the ability to explain technical concepts to non-technical peopleHigh attention to detail and strong organisational skillsSelf-motivated with a willingness to learnKnowledge of Agile, DevOps, and the software development lifecycle is highly desirableUnderstanding of APIs is highly desirableExperience with tools such as Postman or XMLSpy is highly desirableFamiliarity with Visual Studio, Azure DevOps, and Git is highly desirable Responsibilities: Provide technical support and resolve application issues within agreed SLAsTroubleshoot and manage client tickets from start to resolutionWork closely with stakeholders, analysts, and developersCommunicate clearly with clients and deliver excellent customer serviceGather requirements for system changes and support their deliveryTest, document, and support application updatesAssist with debugging and implementing improvementsContribute to team development and continuous improvement initiatives Technologies: AzureC#DevOpsGitSupportJSONJavaScriptPostmanSQLVisual StudioCloud More:
We are recruiting for a Product Support Engineer to join our team in a hybrid role based in Fareham, Hampshire, with a salary of £35,000 plus benefits. This is an opportunity to support business-critical applications, work collaboratively with clients and developers, and develop your skills in a supportive environment with training provided and opportunities for career progression.
last updated 34 week of 2026