About this role
Salary: £40,000 - 42,000 per year
Requirements: Experience with Windows 11 and Microsoft 365Understanding of networking fundamentalsAwareness of ITILStrong diagnostics and troubleshooting skillsApproximately 3 years of demonstrable experience in a Deskside or End User Support role within a complex multisite environmentExcellent communication skillsPrevious experience supporting VIPs or stakeholders is preferred Responsibilities: Act as an escalation point for the Service DeskProvide deskside and end user support in a complex multisite environmentDiagnose and troubleshoot technical issuesSupport Windows 11 and Microsoft 365 environmentsApply networking fundamentals and ITIL-aware support practicesCommunicate effectively with users, including VIPs and stakeholders when required Technologies: SupportITILMicrosoft 365WindowsOffice 365 More:
We are a leading Managed Services company offering an exciting opportunity for a Deskside Field Support Engineer. This role is based within a complex multisite environment and provides the chance to work as part of a support team, with the opportunity to be an escalation point for the Service Desk. We value strong technical ability, excellent communication, and a customer-focused approach, and we are looking to invest in an experienced engineer who is ready to contribute to our service delivery.
last updated 34 week of 2026