About this role
Job summary
Health Care Assistant -Hospice at Home
Salary: £26,182 - £28,800 per annum (WTE based on 37.5 hours)
Full time and part time positions available
Location: Farnham and Beacon Centre, Guildford
Are you looking for a job where you can make a real difference? At Phyllis Tuckwell, we pride ourselves on offering exceptional care to our patients and their families and carers.
We are looking for dynamic and motivated Health Care Assistants to join our Hospice at Home team supporting patients in their own homes.
This is an exciting opportunity for enthusiastic Health Care Assistants who are looking for a rewarding role where they can provide high quality patient & family focused care within a supportive environment.
The role is primarily for a responsive service for people with heightened palliative care needs and their families and carers; this may be at a point of deterioration or within the last weeks of their life.
The post holder will carry out assigned delegated tasks under the direction and supervision of qualified registered staff.
If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you
Main duties of the job
About You:
A successful Healthcare Assistant will have:
Care experience in working in patients home, or in a care environment A recognised caring qualification or willingness to complete the Care Certificate. Understanding and experience of caring for dying patients with progressive diseases. Ability to work as part of a team and be willing to learn.
Good communication and interpersonal skills.
For a full list of essential requirements, please refer to the job description and person specification document
About Us:
We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Community staff are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.
The impact of our services on the lives of our patients and their families can be read about here:
https://www.pth.org.uk/our-care/helpful-information/patient-stories/
About us
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
Six weeks paid holiday plus public holidays Continuation of NHS Pension for current members or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%) Health Cash Plan Scheme Employee Assistance Programme Staff Benefit Scheme Blue Light Discount Card
Excellent Career Development
Access to learning and professional development opportunities (we have an on-site education team) Shadow shifts Apprenticeships Rotation opportunities Clear progressive career development opportunities from Health Care Assistant to Registered Nurse.
A Great Place to Work
Equal Opportunities employer Flexible hours and flexible workingSupportive colleaguesClinical supervision and support97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
Closing date for receipt of applications: 6th September 2026
Interviews to be held: 15th September 2026
Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
Job description Job responsibilities
Post: Health Care Assistant
Accountable to: Community Services Manager
Job Purpose:
Under the direction and supervision of qualified registered staff, to maintain and support the highest standards of nursing care, to ensure that a high quality and comprehensive service is provided to all patients, their families and carers.
Responsibilities:
1. Clinical
To ensure statutory obligations are met that are relevant to the clinical area.
To ensure quality standards are maintained in order to provide the highest standards of holistic care.
To maintain and support the provision of assessment, planning, implementation, and evaluation of nursing care, within the limits of your qualifications and under the supervision of qualified staff.
Work to the agreed models of care and work allocation.
Escalate any clinical or non-clinical incidents to the nurse in charge, and complete incident documentation via Sentinel. Assist with investigations and risk assessments as appropriate.
2. Professional
To understand and work within the Health and Social Care Act 2008, and PT business plan and philosophy.
Work as part of the multidisciplinary team, providing holistic care to patients, their families and carers.
Deliver a safe and high standard of care in accordance with Phyllis Tuckwell policies, guidelines.
Where appropriate and under the supervision of qualified staff, provide information and support to patients, carers and relatives.
Maintain effective relationships with colleagues.
To maintain accurate, legible and contemporaneous records on all patients, to ensure documentation meets agreed PT standards and adheres to Caldicott Guidelines.
3. Managerial
To work in accordance with the PT Fire, Health and Safety and Governance policies.
To effectively maintain and support the clinical area and monitor resources, including clinical supplies and equipment.
To ensure a team environment is maintained by developing effective relationships and being considerate towards colleagues, so as to create a team spirit and provide personal
Manage your own time effectively to meet PT aims and objectives.
4. Training and Development
Team
Maintain and support the professional development and safe practice of others through peer support, leadership, supervision and teaching.
Personal
Maintain up-to-date knowledge of PT guidelines, policies and procedures.
To identify and develop own knowledge and clinical skills, through continual professional development, clinical supervision, discussion with other members of the MDT, and through PT Annual Appraisal Process.
5. Research
Participate in research and audit within the PT environment.
Assist in implementing the findings of evidence-based practice.
6. Safeguarding, Equality, Diversity and Inclusion
Role holders are required to understand their responsibilities in the
Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.
You are required to
adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).
inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.
Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.
This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.
This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.
Person Specification
Qualifications Essential
Care Certificate /willing to undertake Evidence of undertaking health care courses or other life skills Has NVQ / QCF / Regulated Qualifications Framework (RQF) / City & Guilds level 2 or above
Relationships and Communication Essential
Good communication and interpersonal skills Empathy and compassion Demonstrates a caring approach Ability to write in a clear and legible form Understand the importance of reporting any changes in a patients care to colleagues
Experience Essential
Evidence of care skills from working in a care home, patients own home, or hospital setting Understanding and experience of caring for dying patients with progressive diseases
Quality Essential
Commitment to providing high quality, individualised holistic care to patients and their relatives / carers Demonstrates competence in fundamental health care duties Demonstrates an understanding of the importance of Health and Safety and clinical governance Demonstrates an awareness of patient confidentiality and the principles of information governance Demonstrates an understanding of the importance of PT policies and procedures
Self Management & Leadership Essential
Demonstrate ability to work unsupervised as appropriate, under the direction of a RN Enthusiasm and is proactive Ability to cope with stressful situations Self-awareness and coping strategies Openness to learn
Self Management & Leadership Essential
Demonstrate ability to work unsupervised as appropriate, under the direction of a RN Enthusiasm and is proactive Ability to cope with stressful situations Self-awareness and coping strategies Openness to learn
Team Working Essential
Ability to work as part of a team and be willing to learn and take directions from others Has an understanding of multidisciplinary team working Ability to show interpersonal sensitivity to others Good attendance and punctuality record Flexible approach
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Phyllis Tuckwell Memorial Hospice Ltd
Address Waverley Lane
Farnham
GU9 8BL
United Kingdom
Employer's website https://www.pth.org.uk/ (Opens in a new tab)