About this role
Job title: Nike - Visual Merchandiser Lead
Are you ready?
Retailors, a subsidiary of Fox Group, is an operating partner for the Nike sports brand in Denmark. We are currently seeking a Visual Merchandiser Lead for one of our new store location in Købmagergade. The Lead’s mission at is to take dedicated responsibility to monitor & manage the back of house & specific sales area to drive commercial success.
NIKE does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream, and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders, and visionaries. At NIKE, Inc. it is about each person bringing skills and passion to a challenging and constantly evolving game.
You will be reporting to the Store Manager to effectively execute all VM related tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Store Operations
Performance
• Responsible for implementing action plans to achieve individual & team results
• Build & maintain a strong commercial awareness of competitors & local markets
People
• Support Store Management in preparing One-On-One meetings for the team
• Responsible for coaching & developing team members
• Responsible for measuring performance of store team
Product
• Responsible for implementing & following all provided Collection Training & VM Guidelines
• Responsible for merchandise availability
• Responsible for maintaining overall stock management & movement in stockroom & on sales area
Customer Service & CRM
• Responsible for establishing a client centric mindset to ensure client experience
• Responsible for CRM data gathering & quality management
• Responsible for transaction, complaint & return handling
Processes & Systems
• Responsible that all company policies & procedures are followed
• Proficient utilization of business systems & latest technology
• Responsible for all operations for loss prevention
Refer to page 2 of DOR’s (Duties of Responsibilities) that may be assigned to support the needs of the business
Visual Merchandising:
• Implement all VM displays to comply with Nike Brand and Retailors standards (visual toolkit) & guidelines
• Accountable for sales floor standards (replenishment, folding standards, size runs etc.)
• Maintain & ensure VM equipment & audits (sale signage, shelves, hangers, size beads etc.)
• Successfully execute new initiatives, floor sets and mannequin changes
• Athlete and Coach empowerment - educate the team in order for them to support the execution on VM fundamentals
• Work effectively with BOH team to finish load-ins in a timely manner
• Ensure on-going care and maintenance of displays, merchandise
• Builds and maintains knowledge of visual merchandise strategies and current trends
• Training of VM fundamentals to store team
Minimum Qualifications
• Experience in a similar position where the ability to meet & exceed targets has been demonstrated
• Previous experience in coaching, training & developing team members
• Brand Knowledge & the ability to represent the brands attributes
• Commercial mindset
• Excellent communication skills at all levels
• Ability to be flexible & adaptable to the need of the business
• Experience in networking & building relationships
• Proficient utilization of business systems & latest technology
• Willingness to constantly learn & develop
• Passionate & knowledgeable about the brand
• Fluent in a second language would be an advantage (spoken & written)
• Ability to work weekends, evenings and holidays as needed