About this role
We are seeking an experienced and strategic Head of Ad Operations, North America to lead the execution, optimization, and evolution of our advertising operations across premium video, streaming, FAST, broadcast, social, and digital platforms. Reporting into the Commercial and Advertising leadership team, this role will oversee the end-to-end delivery of advertising campaigns, operational processes, inventory management, ad technology integrations, audience targeting capabilities, and partner service excellence. The successful candidate will combine deep advertising operations expertise with strong leadership skills and a passion for building scalable processes that support revenue growth, customer satisfaction, and innovation. The Head of Ad Operations will lead a high-performing team while partnering closely with Sales, Product, Engineering, Data, Marketing, Finance, and external platform partners to ensure operational excellence across the North American business. Salary Range: $130,000-$150,000 This role will be based in our New York office. As part of our recruitment process, we may use automated or AI-supported tools to assist with application review and screening. These tools are used to support, not replace, human decision-making. Final hiring decisions are always made by our hiring team. Lead and develop the North America Ad Operations organization, fostering a culture of accountability, collaboration, and continuous improvement. Define team goals, performance metrics, and operational standards to ensure exceptional service delivery. Establish and manage service level agreements (SLAs) and key performance indicators (KPIs) across advertising operations functions. Build scalable operational frameworks to support business growth and evolving advertising products.