About this role
About Magic For over 10 years, Magic has connected top remote talent with fast-growing businesses — backed by Y Combinator and Sequoia Capital, with thousands of remote workers worldwide. Role Overview This role runs on two tracks — Matcher and Qualifier — and both exist because a bad match costs Magic a client. Matcher: You're the final quality checkpoint before a candidate ever meets a client. Every client Magic serves depends on being matched with the right assistant, and that only happens because someone made a smart, well-informed call on readiness. That's you. Get it right, and clients stay. Qualifier: You're the first quality gate — the one deciding, at volume and without cutting corners, whether a candidate is even ready to be considered. Your accuracy under volume determines whether the Matchers downstream are working with a genuinely vetted pool or a noisy one. Shift: full availability required, Monday–Friday or Tuesday–Saturday, assigned by business need — night, evening, or day. Expect to feel overwhelmed in Month 1; that's normal. What separates people who make it is learning fast, resetting quickly, and asking good questions. Matcher Search Magic's existing candidate pool and keep a backup list ready Interview candidates — schedule and run final interviews, make the readiness call Coordinate with Sales, Support, and Customer Success Write client-ready evaluation reports Hit daily and monthly targets without sacrificing accuracy Qualifier Screen candidates at volume against defined criteria — benchmark ~16/shift Verify technical setup and reliability before candidates advance Flag borderline calls instead of guessing Hand off complete, accurate context to Matchers Hold the line on process and documentation, even as volume climbs