About this role
Greenergy delivers safe, efficient and reliable fuel solutions to customers across road, aviation and marine sectors. As an international transportation fuel supplier, we combine traditional and renewable energy solutions to support our customers through the energy transition. Commitment to innovation and a drive to do things differently have seen Greenergy grow from a bedroom start-up to supply transport fuels in the UK, Ireland and Canada, as well as being a leading European manufacturer of waste-based renewables. Do you have experience supporting Oracle ERP Cloud Financials and enjoy getting to the root of system issues while working closely with users and stakeholders? We’re looking for a practical and collaborative Oracle Support Analyst to join our Manchester-based team. You’ll support the day-to-day running of Oracle ERP Cloud Financials, troubleshoot incidents, manage service requests and help maintain and improve the system as business requirements develop. You’ll also contribute to system enhancements, testing, quarterly Oracle updates and functional documentation, while working with technical teams on areas such as integrations and BI reporting. This role would suit someone with solid Oracle ERP Cloud Financials experience who is organised, analytical and keen to build their knowledge across a broad Oracle environment. Provide functional support for Oracle ERP Cloud Financials, resolving incidents and service requests within agreed service levels Configure and support Oracle ERP Cloud Financial modules, including: General Ledger (GL) Accounts Payable (AP) Accounts Receivable (AR) Cash Management Fixed Assets Expenses Procurement Projects Gather and analyze business requirements and translate them into functional solutions Support system enhancements, testing, User Acceptance Testing (UAT), deployments and Oracle quarterly updates. Work with technical teams on integrations, BI reports. Produce functional documentation, knowledge articles and user guidance. Manage Oracle Service Requests (SRs) and liaise with Oracle Support on product or MCS support tickets where required. Provide functional support during month-end and year-end financial close periods, ensuring critical Finance issues are resolved within agreed service levels.