About this role
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Reward platform – discounts for over 800 retailers 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!) Development, training, and professional qualifications Davies Group are looking for a professional individual who can undertake initial customer contact, capture accurate data entry of new claim information and provide administrative support to the teams. Effectively handle all customer interactions (client and direct customers) professionally, knowledgably and within TCF (Treating Customers Fairly) in mind Accurately input new claims that are received within service guidelines Call customers to arrange inspection appointments and take a pro-active approach to arranging appointments, including management of own diary reminders Manage company claim related email inboxes and handle inbound calls Contribute positively to both great teamwork and a good overall culture #INDUKI