About this role
Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America , we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. Davies Claims North America is looking for an experienced Claims Representative II to handle managing, investigating, and resolving of serious claims involving minor property damage and complex bodily injury claims filed against the Maryland Transit Administration (MTA). Reporting to the MTA Claims Supervisor and/or other designated officials, you will manage a caseload of approximately 150 individual case files, some with multiple claimants, arising from MTA operations. To be successful in this role, you will need to have a high-level attention to detail, display superb problem-solving skills, and exhibit discretion with sensitive and confidential information. You must have a high school diploma or possess a high school equivalency certificate, and must have at least two years of experience investigating, settling, and handling automobile property damage, bodily injury, and general liability claims. Additionally, you must demonstrate an exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment. This role is a full-time position at the Maryland Transit Administration office based in Baltimore, MD. Manage a caseload of approximately 150+ claim files, some with multiple claimants, pertaining to MTA operations liability Perpetual evaluation of reserves for property damage and/or bodily injury claims with exposures of $25,000 or greater (subject to change) Investigating claims, issuing timely reports, completing thorough diary reviews, managing litigation, and demonstrating excellent organizational skills Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together Perform other duties as assigned