About this role
Veriforce is building Carbon Hub — a new platform that unifies all of our carbon propositions in one compelling, connected experience — and this role is central to making it happen. Reporting to the Senior Platform Product Manager, the Platform Product Manager will sit at the heart of a cross-functional squad alongside engineers and product designers, owning discovery and delivery for a significant area of the Carbon Hub platform. You will understand the market problems that exist and which ones we’re well placed to solve before turning those insights into well-crafted solutions that are shipped with confidence and improve with iteration. You will also monitor the success of solutions via product analytics and enable our commercial teams on how to demo and position them. This is a role for someone who brings deep customer centricity, humility, a commercial mindset and superb communication skills to bring stakeholders along with them. You must also want to work at pace, be comfortable juggling priorities and be keen to leverage AI tools in your day to drive productivity including building prototypes. Ultimately you will need to hold two things in balance: maintaining a healthy, valued platform today whilst building the future of carbon at Veriforce. Building innovative solutions; enabling safer workplaces for everyone. We’ll create a safer working world, building software to support a global network of responsible buyers, suppliers and partners. We take the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. Keeping our network of hiring clients, suppliers, and contractors compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour by building best in class solutions. What You'll Do • Own product discovery for your area of the Carbon Hub. That will entail a blend of customer calls, surveys, conversations with internal stakeholders and leveraging analysis in Pendo. • Calibrate product discovery depth to risk and profile: apply rigorous research to high-stakes features and move fast on lower-risk increments, shipping early and iterating. • Define and maintain a backlog for your squad that connects day-to-day delivery to Carbon Hub's broader platform vision. Collaborate with Sustainability Product colleagues to craft the roadmap for the Carbon Hub. • Partner proactively with engineers and product designers from the earliest stages of problem definition through to defining a solution. Collaboration should be the default, not an afterthought. You will be accountable for deciding whether a solution solves the market problem/s we’re tackling. • Champion the customer in every squad conversation — maintaining a regular rhythm of customer contact and bringing back insights with the rigour of a researcher. • Leverage product analytics tools (particularly Pendo) to understand user behaviour, identify friction points, test hypotheses and validate that shipped solutions are moving the success metrics you’ve defined. • Translate strategy into delivery in Jira — creating epics that capture the value to unlock, assumptions, risks and dependencies, partnering with engineers to break them into stories, and ensuring release notes are published on a regular cadence and coordinated with other squads. • Drive alignment across your squad and with senior stakeholders through clear, confident communication across written, verbal and video formats. • Embed AI tooling — including Figma Make for rapid prototyping — into your daily practice to drive personal productivity, and actively identify opportunities to build AI-powered value into the product itself. • Collaborate with Marketing to enable commercial teams on the messaging and positioning for new features as well as how best to demo them. • Bring resilience and a calm head when priorities shift, timelines compress or ambiguity spikes — keeping the squad focused and moving forward. • Embed the company's goals, vision, values and behaviours into the way the carbon propositions are built and brought to market