About this role
Job summary
This is an opportunity to take on greater responsibility and develop at a senior level within governance. The role allows you to contribute to organisational decision-making, ensuring effective governance, accountability and compliance. It provides scope to apply experience in governance, policy, risk, committees, assurance and regulatory requirements. Senior governance roles typically involve working across different teams and stakeholders, tackling complex issues and supporting senior leaders. Good governance helps an organisation operate effectively, transparently and responsibly, giving the role a meaningful purpose. It can strengthen leadership, stakeholder-management, analytical and advisory skills and potentially provide a pathway to more senior governance or management positions.
Main duties of the job
As a member of the Senior Management Team (SMT), the post holder will lead on quality standards, assurance and improvement, audit and clinical policy/risk management and will be a key stakeholder to the quality committee which is an advisory group to the MMP Board of Directors. The post holder will work across the organisation providing professional advice, guidance and support for operations and local leadership teams.
Working alongside senior regional SMT and governance team and medical directors the post holder will drive forward a culture of quality improvement, safety and effectiveness by applying the evidence base, new ways of working and best practice guidance.
A flexible approach to working is expected, which will require regular travel between sites as well as line management of Governance Support Officer
About us
MMP provides NHS primary care to around 72,000 patients across 11 sites in Birmingham, so governance work directly supports the quality and safety of patient services.
MMP has a central executive board, centralised organisational functions and established clinical governance structures making it particularly relevant for someone wanting to develop their governance career.
MMP combines the benefits of a larger organisation with locally delivered GP services. This means exposure to governance across multiple practices and potentially more complex organisational issues.
MMP describes its core purpose as working within a culture of quality and continuously improving the care and service provided to patients.
The CQC has highlighted MMP's collaborative approach, strong leadership and governance arrangements, and focus on learning and improvement.
A governance role allows you to have an organisational-wide impact by helping ensure decisions, policies, risks, compliance and accountability are properly managed.
Job description Job responsibilities
Lead on embedding MMP Clinical Governance Framework including defining quality standards for services; supporting operations to deliver safe effective, person-centred and well led GP services.Work with Medical Directors to support the continuing development of a quality improvement culture across the board using evidence based interventions.Ensure all governance policies and procedures are legally compliant with key changes identified and amended as and when required across the organisation.Lead on all aspects of GDPR, including ensuring all departments are compliant and adhering to policy around the correct storage and usage of sensitive data.Be responsible for ensuring Health and Safety is up to date for all areas of the organisation.To comply with the Health and Safety at Work Act 1974 and ensure all staff are fully trained and conversant with fire regulations and Health and Safety and understand what to do in an emergency.Work across the organisation to ensure regular risk assessments are conducted appropriately in line with MMP Policy and all actions are recorded and completed in a timely manner.Ensure the CQC regulated activities are delivered to a consistently high standard.Provide statistical data and evidence via monthly/quarterly reports to the quality committee and the medical directors on all areas of CQC compliance.Lead the development and review clinical policies, procedures and best practice guidelines.Maintain a patient centred approach when delivering governance work streams.Lead on dealing with patient complaints in line with MMP procedures and NHS Complaints Procedure alongside providing monthly reports/analysis to prevent future re-occurrence. Oversee annual complaints return.Monitor the Significant Event Procedure across the organisation in line with clinical governance providing statistical analysis, delivering learning outcomes and ensuring the procedure is adhered to by all staff.If required, lead the development approval, management and review process of Patient Group Directors (PGD's) including company frameworks and ensuring compliance.Ensure any MHRA alerts are actioned appropriately with all relevant workforce included in all correspondence, with actions fed back centrally.Implement a system to ensure a comprehensive library of clinical audits are tracked, prompted and completed by a breadth of clinicians and the outcomes are shared organisation wide to increase excellence.Work in partnership with HR in maintaining mandatory training records ensuring staff are informed and attend relevant/complete sessions as required.To ensure all sites are prepared for CQC audits, supporting teams with queries and keeping up to date with any policy changes.Ensuring the compliance and submission of the DSP toolkit.Manage any issues flagged/identified via NHS choices.Take ownership of quality assurance through random and scheduled spot check, service reviews, internal audits and annual surveys.Support sites to ensure information is updated and available in formats suitable for patients, including information regarding complaints.
Person Specification
Qualifications Essential
GCSE Grade A to C in English and Maths Experience in Governance and Compliance necessary
Experience Essential
Experience of working within a governance team experience of working in general practice
Employer details Employer name Midlands Medical Partnership
Address Eaton Wood Medical Centre
1128 Tyburn Road
Birmingham
B24 0SY
United Kingdom
Employer's website http://www.mmpmedical.com/ (Opens in a new tab)