About this role
Job summary ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' Workplace Pension scheme, with Employer contributions from 3% And so much more!
Main duties of the job As an Admin Assistant at Barchester care home, you will help deliver quality care and support to residents, answering the phone, managing files, and assisting managers. The role includes meeting and greeting visitors, engaging with residents, and touring prospective clients. You must be a multi-tasker with good computer skills and a confident phone manner. We value genuine interest in residents' families, offering development courses to build skills and confidence. In return, Barchester provides an excellent pay rate and benefits including training, support tools, discounts, referral bonuses, and pension contributions.
About us Barchester Healthcare, a well-regarded company, operates various care homes throughout the UK, prioritizing quality care for residents. Their focus is creating vibrant environments where residents feel supported and happy. Barchester Healthcare is committed to upholding high standards in the services provided, emphasizing personalized care for each resident. Subsequently, employees are encouraged to develop their skills continuously, with numerous training and support tools available. The organization's mission revolves around ensuring the homes are supportive spaces for residents and staff, aiming to provide care that everyone would want for their loved ones.
Job description Job responsibilities
ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
Workplace Pension scheme, with Employer contributions from 3%
And so much more!
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications Essential
Ability to multi-task with good computer skills and a confident telephone manner. Must be a people person with a genuine interest in residents and their families.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Waltham Abbey
EN9 3JY
United Kingdom
Employer's website https://www.barchester.com/ (Opens in a new tab)