About this role
Join our team!We're looking for a friendly and flexible Front Office Employee to join our team at Hotel Fita. As the first point of contact, you'll play a crucial role in creating an unforgettable experience for our guests. About the JobAs a Front Office Employee, you'll: • Welcome guests with a warm smile and provide information • Check guests in and out • Answer questions and handle phone calls and emails • Perform administrative tasks with care • Identify opportunities to improve our processes What We're Looking For • A friendly and hospitable personality • Flexibility and adaptability • Strong communication and organizational skills • A passion for providing excellent customer service About Hotel FitaWe're a comfortable, intimate, and homely hotel with 21 rooms, located in the Museum Quarter. We pride ourselves on providing personal service and tailor-made hospitality to our guests. Our goal is to create an excellent experience for every guest, from check-in to check-out.If you're interested in joining our team, apply today! What You'll Get • 25% discount on staff prices at over 20 affiliated restaurants and bars • A free gym membership • Always on the guest list for our nightclubs • Opportunities for personal and professional development • 25 vacation days per year for full-time employees • An annual vacation bonus of 8% • A well-structured pension plan Functie-eisen: What we are looking for: • Dedicated and enthusiastic representative who embodies the spirit of hospitality and committed to delivering exceptional service to our guests • Excellent communication skills in English (Dutch is not required) • Relevant work experience • Solution-oriented and a proactive work attitude • Living in the area around Amsterdam