About this role
Housing Support Worker
A rewarding opportunity for a compassionate support professional to deliver housing support, tenancy management and resident care within a supported accommodation setting, helping individuals build independence and achieve long-term housing stability.
If you’ve also worked in the following roles, we’d also like to hear from you: Support Worker, Tenancy Support Worker, Supported Housing Officer, Housing Officer, Residential Support Worker, Community Support Worker, Care Support Worker, Resident Support Worker, Support Practitioner
SALARY: £26,640 pro rata (Actual Salary, for 20 Hours per Week, £14,400 per annum) + Benefits
LOCATION: Office based in Gravesend, Kent (DA12) – candidates will need to live within a commutable distance to Gravesend
JOB TYPE: Part-Time, Permanent
WORKING HOURS: 20 Hours per Week, Monday to Friday (flexible on days to work – will be discussed during interview)
JOB OVERVIEW
We have a fantastic new job opportunity for a Housing Support Worker to join a supported accommodation service focused on helping residents move towards long-term independent living.
As a Housing Support Worker, you will provide practical and emotional support, assisting individuals with tenancy sustainment, life skills and access to community services. You will work in a trauma informed way, promoting wellbeing, safety and independence.
Working as a Housing Support Worker, you will support residents face-to-face and remotely, contributing to housing management, safeguarding, risk assessments and personalised support plans.
The role involves working with external agencies to help residents achieve positive outcomes and maintain stable accommodation.
DUTIES
Your duties as the Housing Support Worker include:
Provide Resident Support: Deliver day-to-day housing support to help residents build independence, confidence and stabilityAssist with Life Skills: Support residents with budgeting, cooking, cleaning and managing appointmentsOffer Emotional Support: Listen without judgement and help residents navigate personal challengesDevelop Support Plans: Contribute to care plans, risk assessments and personalised support strategiesPromote Safeguarding: Help maintain a safe, supportive living environment and follow safeguarding proceduresLiaise with Agencies: Work with local authorities, landlords and partner services to support long-term housing outcomesEncourage Community Engagement: Support access to education, employment, wellbeing services and community activitiesMaintain Records: Keep accurate case notes, reports and documentation using relevant systemsConduct Audits: Support compliance with supported accommodation standards and organisational policiesRespond to Incidents: Act appropriately in emergencies, following organisational procedures
CANDIDATE REQUIREMENTS
ESSENTIAL
Previous experience in support work, social care, housing support or a similar roleKnowledge of housing legislation, benefits systems and tenancy processesUnderstanding of safeguarding, risk management and working with vulnerable individualsStrong IT skills, including case management systems and remote working toolsExcellent communication and interpersonal skills with a customer-focused approachAbility to work independently and collaboratively within a team environmentExperience maintaining accurate records and producing clear reportsStrong organisational skills with the ability to prioritise workload and meet DESIRABLE
Experience delivering trauma informed supportExperience working in a psychologically informed environmentConfidence engaging with external stakeholders such as local authorities and support agencies
BENEFITS
Annual leave pro rata, increasing with serviceBirthday day off and option to buy additional annual leaveTwo paid Volunteer Days each year5% employer pension contribution, matched by 5% employee contributionHealthcare Cash Plan and Life Assurance at 3 x salaryAnnual salary reviewRefer a Friend schemeAccess to Benefit Hub with retail discounts, Cycle to Work scheme and additional voluntary benefits
This role is subject to an Enhanced DBS check
APPLY TODAY…
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JOB REF: AWDO-P15069
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