About this role
Fayette County Public Schools, KY JOB DESCRIPTION – Digital Curriculum Support Specialist I
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description. Digital Curriculum Support Specialist I
Job Class Code: 8792 Position Type: Hourly
Job Type: Classified Pay Grade*: G 14 (*salary calculations are based on verified education and related experience levels)
Reports To: Superintendent's Designee Supervises: N/A
Work Calendar Name: 12 month hourly FT Days in work calendar: 251
JOB SUMMARY Provide Digital Curriculum technical support, training and guidance to School and District users.
ESSENTIAL JOB FUNCTIONS
• Assure adherence to standards relating to applications, programming, job control language, documentation, operation procedures, production activities and FERPA.
• Provide Digital Curriculum support, training and guidance to end users.
• Research, diagnose, troubleshoot and identify solutions to resolve system and user issues.
• Solve complex problems while prioritizing effectively and efficiently; determine when to escalate issues.
• Document user processes and problems to assure effective system utilization by the user.
• Serve as a liaison between schools, the district and Digital Curriculum vendors.
• Assist and advise in Student Information System (SIS) data extracts to Digital Curriculum Software and Applications.
• Participate and interact with team members in all collaborative venues.
• Demonstrates the ability to communicate in more than one language or the willingness to learn to communicate in more than one language at the novice level of proficiency.
• Performs other duties as assigned.
• Maintains regular attendance.
KNOWLEDGE AND ABILITIES
• Digital Curriculum System concepts.
• Advanced principles of computer technology.
• Technology support procedures.
• Applications software and data security and integrity procedures.
• Demonstrate the ability to communicate in more than one language or the willingness to learn to communicate in more than one language at the novice level of proficiency.
QUALIFICATIONS Education and Experience:
• High school diploma or G.E.D. Certificate.
• Three years as a successful Digital Curriculum user.
Licenses or Certifications:
• N/A
Special Requirements: N/A PHYSICAL DEMANDS
• Work is performed while standing, sitting and/or walking.
• Requires the ability to communicate effectively using speech, vision and hearing.
• Requires the use of hands for simple grasping and fine manipulations.
• Requires bending, squatting, crawling, climbing, reaching.
• Requires the ability to lift, carry, push or pull light weights.
Job Description Creation Date: 1/2023
Revision Dates: 10/2024
The Fayette County Board of Education is an Equal Opportunity Employer. The Superintendent shall adhere to a policy of equal employment opportunity in all personnel matters. No person shall be subjected to discrimination in regard to employment, retention, promotion, demotion, transfer or dismissal because of race, color, religion, sex (including sexual orientation or gender identity), genetic information, national or ethnic origin, political affiliation, age or disabling condition or limitations related to pregnancy, childbirth, or related medical conditions. Please see the salary schedule here. A Salary Estimator is available here