About this role
Job summary
Are you a caring, enthusiastic and motivated Healthcare Assistant looking for a rewarding role in primary care? We are looking for someone who is passionate about providing high-quality patient care and wants to become a valued member of our friendly and supportive team.
As a Healthcare Assistant at GAB Healthcare, you will play an important role in supporting our clinical team and providing excellent care to our patients. Your duties will include carrying out clinical observations, blood pressure checks, blood tests, ECGs, health checks, NHS Health Checks and other clinical tasks appropriate to your training and experience.
You will work alongside GPs, nurses and our wider multidisciplinary team, helping us to deliver safe, effective and compassionate care to our patients.
We are proud to be a supportive practice that values its staff and recognises the important contribution every team member makes. We offer opportunities to develop your skills and experience within primary care, with support and training to help you grow in your role.
If you are reliable, compassionate, approachable and enjoy working as part of a team, we would love to hear from you.
Come and join GAB Healthcare where your skills, commitment and compassion can make a real difference to our patients every day.
Main duties of the job
As a Healthcare Assistant, you will be an important part of our clinical team, helping to provide a welcoming, safe and efficient service for our patients.
You will have a varied role, supporting clinicians with routine patient care and undertaking a range of clinical activities independently within your level of competence. You will have regular contact with patients of all ages and backgrounds, so a friendly, reassuring and professional approach is essential.
The role will involve preparing patients and clinical areas for appointments, obtaining and recording accurate clinical information, recognising when findings may require further clinical review, and ensuring appropriate follow-up or escalation when necessary.
You will also contribute to the smooth running of our clinical services by maintaining high standards of infection prevention and control, ensuring equipment and clinical areas are ready for use, and completing records accurately and promptly.
You will work closely with our GPs, nurses and wider practice team, communicating effectively and contributing to a positive team environment.
This is a varied and rewarding role for someone who enjoys working directly with patients, takes pride in delivering high-quality care and is keen to develop their knowledge and skills within general practice.
About us
GAB Healthcare is a forward-thinking GP practice serving our local communities across two sites in Leyland and Chorley. We are a busy, patient-focused practice committed to providing safe, high-quality and accessible healthcare to our patients.
Our friendly and supportive team includes GPs, nurses, advanced clinical practitioners, pharmacists, administrative and reception colleagues, working together to provide a comprehensive range of services within primary care.
We are proud to be a training practice and place great importance on learning, development and supporting our staff to reach their potential. We encourage teamwork, professional development and a culture where everyone is valued for the contribution they make.
We are continually looking for ways to improve the services we provide, embracing new ideas and working collaboratively across the wider primary care team. Our staff are encouraged to take an active role in developing and improving the practice.
Joining GAB Healthcare means becoming part of a welcoming team where your work has a genuine impact on patients and the local community. We are looking for people who share our commitment to compassionate, professional and high-quality care and who want to develop and build a rewarding career in general practice.
Job description Job responsibilities
Job Purpose
To assist the Clinical team in the service and delivery of the care management of the practice population.
Check patients identification against GP records and confirm details with the patient. New Patient Medicals and NHS Health Checks Take physiological measurements from patients including blood pressure, pulse rate and rhythm, temperature, height, weight (body mass index), urinalysis. Prepare and maintain environments and equipment before, during and after patient interventions. Clearing and restocking of consulting/treatment rooms, including timely order of stock items under your control. Fridges Record fridge temperatures daily, ensure data loggers checked weeklyvaccine rotation monthly and keep accurate records of stock available. Assist in raising awareness of health and well-being by participating in patient health promotion and screening initiatives. Give accurate and appropriate information to patients within own competence. Ensure that anomalies are reported to a senior member of the clinical team. Notify the GP Principle of any significant patient issues including safeguarding. Ensure full and accurate recording in the patients computerised records. Carry out administrative tasks for example, but not limited to, call and recall activities and stock takes as directed by senior members of the practice team. Chaperoning Phlebotomy Assist with Minor Surgery procedures Administer B12 injections, flu and pneumonia vaccinations, shingles vaccinations under Patient Specific Directions and maintaining cold chain policy with accurate monitoring and recording. Undertake peak-flow measurement, spirometry, suture and clip removal, change dressings and carry out other tasks for which you have received appropriate training. Undertake specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual.
Person Specification
Knowledge Essential
Good understanding of confidentiality, information governance and the importance of maintaining patient dignity and privacy. Understanding of infection prevention and control and safe working practices. Awareness of the importance of accurate clinical documentation and record keeping.
Desirable
Understanding of the role of the HCA within general practice and the wider multidisciplinary team. Awareness of safeguarding, health and safety and consent within a healthcare environment.
Skills and Competencies Essential
Good verbal and written communication skills. Ability to work effectively as part of a multidisciplinary team while also working independently within own level of competence. Good organisational skills and ability to manage and prioritise a varied workload. Basic IT skills and confidence using electronic systems. Evidence of appropriate clinical training and competency relevant to the duties of the post. Ability to recognise when a patient's condition or clinical observations may require escalation to an appropriate clinician. Willingness to maintain and develop clinical competencies in line with practice requirements.
Desirable
Ability to use clinical equipment confidently and accurately.
Personal Qualities Essential
Caring, compassionate and approachable manner. Reliable, punctual, professional and committed to providing high-quality patient care. Ability to remain calm and professional when working in a busy environment. Willingness to learn, develop and undertake further training. Full UK driving licence and access to a vehicle for work purposes. Willingness and ability to travel between GAB Healthcare sites and other locations as required by the role.
Desirable
Enthusiasm for developing a career within primary care. Positive attitude towards change, service improvement and new ways of working.
Qualifications Essential
Care Certificate must have been successfully completed and be able to provide evidence of completion. Relevant Level 2 healthcare/clinical qualification or equivalent experience in a healthcare setting. Recognised phlebotomy/venepuncture training. Recognised ECG training. Vaccination and Immunisation training. Current Basic Life Support (BLS) qualification.
Desirable
Level 3 qualification in Health & Social Care, Clinical Healthcare Support or equivalent. INR Star training NHS Health check training
Experience Essential
Previous experience working as an HCA within general practice or primary care. Experience undertaking NHS Health Checks, long-term condition reviews or other preventative health checks. Experience performing ECGs and obtaining routine clinical observations. Experience working with EMIS or another GP clinical system.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name GAB Healthcare
Address Leyland Surgery
West Paddock
Leyland
PR25 1HR
United Kingdom
Employer's website https://www.thesurgerychorley.co.uk/ (Opens in a new tab)