About this role
Job summary
The Tuberculosis and Respiratory CNS service is committed to delivering safe, effective, and compassionate patient-centred care, ensuring equitable access for all individuals, including those from vulnerable communities. We focus on early diagnosis, prevention, and timely intervention, supported by clear, sensitive, and culturally informed communication. Our priority is maintaining patient engagement. Our team works collaboratively with multidisciplinary and public health partners to deliver seamless pathways, continually improving our service through evidence-based practice, data quality, audit, and patient feedback. This philosophy guides the administrative and clinical functions of the service to ensure excellent patient experience and high standards of care.
Main duties of the job
The Administrator will provide high-level, autonomous administrative and coordination support to the Tuberculosis (TB) and Respiratory Clinical Nurse Specialist (CNS) team. Working independently and using initiative, the post holder will manage complex patient pathways, oversee clinic scheduling, maintain high-quality data for monitoring and public health reporting, and act as a primary point of contact for patients, clinical teams, and external partners. The role requires proactive problem-solving, ownership of administrative processes, and the ability to make informed decisions within defined limits to ensure the smooth and efficient running of the TB and respiratory services. The post holder will contribute to service development, identify administrative improvements, and support the CNS team in delivering a safe and responsive service. The post holder will provide assistance to the respiratory department when required and as requested.
About us
Kingston and Richmond NHS Foundation Trust has four key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
Compassionate- We treat everyone with kindness, understanding and empathy
Inclusive- We are respectful, fair and open, valuing everyone's unique contribution
Collaborative-We work together across our teams and with our partners and are helpful, positive and supportive
Inspiring- We strive for the best for patients, communities, staff and partners and are always learning and improving
Job description Job responsibilities
***Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification***
NB: ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria.
Person Specification
Person specification Essential
NHS Experience Experience of working in a multi-disciplinary team
Desirable
Educated to A-level, or NVQ Level 3 in Business Administration/Customer Care or acquired equivalent experience Understanding of Primary Care, GP and community services
Person specification Essential
Using NHS systems
Desirable
NHS Pathways
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Kingston and Richmond NHS Foundation Trust
Address Kingston Hospital
Galsworthy Rd, Kingston upon Thames
Kingston
KT2 7QB
United Kingdom
Employer's website https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)