About this role
Job SummaryThis vacancy is for a GS-0343-12, Program Analyst located in the Department of Homeland Security, U.S. Coast Guard, Personnel Service Center, Personnel Support Division in WASHINGTON, District of Columbia.
QualificationsTo qualify at the GS-12 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-11 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Serving as a program manager or project officer responsible for oversight of an agency's participation in a personnel eligibility, identification, or benefits management program. Evaluating data collection and reporting processes; identifying data quality issues and system deficiencies; developing recommendations to improve data integrity or reporting capabilities. Providing technical support for an automated personnel identification, eligibility, or access management program. Analyzing and interpreting complex policies, regulations, and program guidance related to personnel identification, eligibility benefits, or credentialing programs. Planning and conducting special projects, program studies, or management reviews to evaluate the effectiveness and efficiency of organizational programs. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education cannot be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Major DutiesYou will serve as a Program Analyst and be responsible for providing oversight and management of Coast Guard procedures for the Service's participation in the Department of Defense's (DoD) Defense Enrollment Eligibility Reporting System/Real-time Automated Personnel Identification System (DEERS/RAPIDS) used to authorize medical benefits for all military personnel, retirees, and reserve personnel; and allow Coast Guard personnel (military and civilian) to access installations and web-based systems. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Serving as the Coast Guard DEERS/RAPIDS Project Officer, and representing the CG on all matters under Joint Uniform Services Personnel Advisory Committee JUSPAC cognizance. Also serving as program manager for the CG's participation in the DoD DEERs/RAPIDS program and administering new policy for field use. Studying, analyzing, and developing ways to improve the accuracy, adequacy, timeliness, and validity of data and systems for disseminating information about the Coast Guard's programs and work force to managers in many echelons and/or geographic locations. Providing timely responses to problems reported by Uniformed Service RAPIDS site verifying officials and Coast Guard RAPIDS site security managers (SSMs). Analyzing complex DEERs/RAPIDS and CAC issuance policy, such as military identification card and concomitant military benefits policy issues, and recommending solutions; and identifying and proposing solutions to Coast Guard DEERS/RAPIDS terminal allocation proposals and requests. Planning and performing special projects; and participating in Coast Guard DEERs/RAPIDS terminal site visits, studies and reviews. Mandatory training is required which must be successfully completed and other training may occur as necessary for success in the position. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation InformationRequirementsAll qualification requirements must be met by the closing date of the announcement. Do NOT include the following types of information in your resume: Social Security Number (SSN) Date of Birth (DOB) Photos of yourself (if included on your resume you will not be considered for this position) Personal information: such as age, gender, religious affiliation, etc. Key Requirements: Must be a U.S. Citizen. Must be registered or exempt from the Selective Service. See www.sss.gov A one-year probationary period may be required. To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This position requires a Non-Sensitive background check. This is not a Bargaining Unit position. Time-in-Grade requirement must be met by the closing date of the vacancy. All Federal employees are required to have Federal salary payments made by direct deposit. Federal employees and Coast Guard employees must be within the local commuting area to be considered for this position. The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.