About this role
Job SummaryThis job announcement uses the Subject Matter Expert Panel Assessment to evaluate applicants.
QualificationsOne year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-11) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: assisting in the the design, development or use of automated HR tools in support of HR program delivery and reporting; working with end-users and customers to determining modifications or improvements to information systems or manual business processes in support of changing HR business needs. You may qualify for consideration if meeting specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.
Major DutiesCollaborates with HR management, supervisors, staff and customers regarding the analysis and review of HR operations, programs, policies, procedures, practices and requirements and how they relate to HR processing and reporting requirements.Works with customers to determine business process or reporting needs and assists in the development of automated reporting or process tools support operations and business decisions.Provides customer support related to HR automated tools and systems. Troubleshoots and responds to significant processing problems; provides guidance, instruction and training in the use of these tools and systemsCompiles/analyzes information from various sources; develops meaningful program data, information, and reports in a variety of formats for utilization by DFAS and customer agencies, senior management officials, supervisors, and colleagues.Designs and maintains key Human Resources performance indicators and delivers findings in user-friendly and professional format which clearly communicates information and presents findings in a relevant, compelling, and actionable manner.