About this role
*Dental Receptionist ? Full Time*
For over 40 years, *Luminous Dental Centre (Dr. Gavin Chu Inc.)* has been part of the community, providing quality dental care in a welcoming, patient-focused environment. As a *family-owned, independent practice*, we value teamwork, professionalism, and the strong relationships we have built with our patients and staff over the years.
We are looking for a *Full-Time Dental Receptionist* who is friendly, organized, dependable, and enjoys working as part of a close-knit dental team.
The ideal candidate will have previous experience working in a *Canadian Dental Office*, preferably in a busy reception environment, and be familiar with *Tracker and Max Assist.*
*We are open Monday - Friday with one Saturday per month.*
Your responsibilities will include:
* Greeting patients and assisting with check-in and check-out * Managing incoming calls and coordinating the daily appointment schedule * Scheduling and confirming appointments * Reviewing insurance information and processing payments * Preparing and submitting dental insurance claims * Assisting patients with treatment estimates and financial questions * Coordinating referrals and maintaining up-to-date patient records * Communicating with patients and the clinical team regarding appointments and treatment * Supporting the dental team with day-to-day administrative needs * Helping maintain an organized, efficient, and welcoming reception area
Qualifications:
* At least *1 year of Canadian Dental Reception experience*, and graduation from an accredited Canadian Dental Reception program * Familiarity with *Tracker and Recall Max* is an asset * Working knowledge of dental terminology, procedure codes, insurance billing, and claims * Excellent verbal and written communication skills * Strong customer service and interpersonal skills * Excellent organization and attention to detail * Ability to manage multiple priorities in a busy office * Positive, professional attitude * Reliable team player who works well with both patients and colleagues
Schedule & Compensation
* *Full-time, permanent* * Monday to Friday * Approximately *one Saturday per month* * *$30.00?$34.00 per hour*, depending on experience * Dental care benefits * Paid time off * On-site parking
As the first point of contact for our patients, you'll play an important role in creating a welcoming experience while helping our office run efficiently. If you're organized, personable, and passionate about patient care, with a warm and friendly demeanor, we'd love to hear from you.
*We look forward to welcoming a new member to our team!*
_We offer competitive compensation and benefits packages. Join our team of dedicated professionals and make a difference in patients' lives. Apply today!_
Job Types: Full-time, Permanent
Pay: $30.00-$34.00 per hour
Benefits: * Dental care * On-site parking * Paid time off
Experience: * Canadian Dental receptionist: 1 year (preferred) * Tracker: 1 year (preferred)
Work Location: In person