About this role
Education: Secondary (high) school graduation certificate. Work setting: Retail service establishment. Tasks: Supervise staff (apprentices, stages hands, design team, etc.). Assign sales workers to duties. Hire and train or arrange for training of staff. Authorize payments by cheque. Order merchandise. Authorize return of merchandise. Establish work schedules. Sell merchandise. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Manage cash. Conduct performance reviews. Supervise office and volunteer staff. Area of specialization: Retail store. Work conditions and physical capabilities: Work under pressure. Handling heavy loads. Manual dexterity. Attention to detail. Combination of sitting, standing, walking. Ability to distinguish between colours. Sitting. Standing for extended periods. Bending, crouching, kneeling. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Dependability. Excellent written communication. Initiative. Judgement. Ability to multitask. Experience: 1 year to less than 2 years. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Does not require Canadian work experience. Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Supports for visible minorities: Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.