About this role
Job summary
We are seeking a highly organised and detail-oriented Prescription Clerk to join our busy GP Practice. The successful candidate will be responsible for processing repeat prescription requests, liaising with patients and pharmacies, and ensuring prescriptions are handled accurately and efficiently in line with practice policies.
Main duties of the job Key Responsibilities:
Process repeat prescription requests via telephone, online systems, and in personLiaise with GPs, pharmacists, and other practice staff to ensure safe and timely medication issuingMonitor and manage prescription queries from patients and pharmaciesMaintain accurate records and ensure data is updated in the clinical systemAssist with medication reviews and alertsEnsure compliance with confidentiality and GDPR regulationsProvide excellent customer service to patients in a professional mannerPrevious experience in a healthcare or administrative setting is desirableFamiliarity with EMIS is an advantageExcellent communication and interpersonal skillsHigh level of accuracy and attention to detailAbility to work under pressure and manage time effectivelyUnderstanding of repeat prescription processes and medication safety (training can be provided)
About us
Oaklands Health Centre is a well-established GP practice located in Hythe, Kent, dedicated to providing comprehensive NHS services to the local community.The practice offers a wide range of healthcare services and is part of Folkestone, Hythe and Rural PCN.
The clinical team comprises of 2 Partners and a team of experienced GPs, nurse practitioners, practice nurses and healthcare assistants, all working collaboratively to deliver patient-centred care. Oaklands Health Centre is also a training practice, accredited for the education of Foundation Year 2 (FY2) doctors, reflecting its commitment to the development of future healthcare professionals.
The Practice serves a patient population of 12,000 (approximately).The Practice is part of the Kent and Medway Clinical Commissioning Group having been rated as "Good" across all domains - safe, effective, caring, responsive and well-led by the CQC.
Job description Job responsibilities About the Role:
We are seeking a highly organised and detail-oriented Prescription Clerk to join our busy GP Practice. The successful candidate will be responsible for processing repeat prescription requests, liaising with patients and pharmacies, and ensuring prescriptions are handled accurately and efficiently in line with practice policies.
Person Specification
Experience Desirable
Experience working in a GP Practice
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Oaklands Health Centre
Address Oaklands Health Centre
Stade Street
Hythe
Kent
CT21 6BD
United Kingdom
Employer's website https://www.oaklandshealthcentre.com/ (Opens in a new tab)