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Domestic Assistant @ Bedfordshire Hospitals NHS Foundation Trust

Bedford, England, GBOnsiteFull-timeJob reference C9418-26-0857
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About this role

Job summary

As a valued member of the Support Services Directorate, you will play an essential role in creating a clean, safe, and welcoming environment for patients, staff, and visitors across the Trust. Your work will directly contribute to enhancing the overall patient experience, ensuring high standards are consistently met in every area you support.

This is a dynamic and rewarding opportunity where flexibility is key. You may be required to assist with a range of duties to meet the needs of the service, making a real difference to day-to-day operations and the wellbeing of everyone within the Trust.

We are currently recruiting across several areas. Please indicate your preferred location(s) within your supporting statement so we can consider your suitability accordingly.

Main duties of the job

As a valued member of the Support Services Directorate, you will play an essential role in maintaining a clean, safe, and welcoming environment for patients, staff, and visitors across the Trust. Your contribution will help enhance the overall patient experience, with flexibility to support additional duties as needed.

While we offer a strong learning and development programme, we recognise that success in this role also relies on the skills and experience you've gained throughout your career. Full details can be found in the Person Specification and Job Description on NHS Jobs, but here are three key requirements:

Maintain high standards of cleanliness across all areas, including floors, furniture, mattresses, curtains, and fittings, as well as removing marks from walls, partitions, and doors in line with set frequencies.

Safely store and use cleaning materials, ensuring all tasks are completed to the required standards and in accordance with health and safety guidelines.

Carry out specialist and deep cleans--such as those required after cases of c-Diff, MRSA, and other infections--to prevent further outbreaks and ensure a safe environment for all.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our valuesWe not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Job description Job responsibilities

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities

Maintain cleanliness of floors, furniture, mattresses, curtains, fittings, and remove marks from walls, doors, and partitions as per set standards.

Safely store and use cleaning materials to ensure tasks are completed to required standards.

Perform specialist and deep cleans following cases of infections like C. difficile and MRSA to prevent further outbreaks.

Clean medical equipment (e.g., drip stands, catheter stands) and complete decontamination certificates.

Organise daily workload independently, follow schedules, and complete sign-off sheets to confirm task completion.

Communicate effectively with Domestic Supervisors, patients, visitors, and ward/department staff to meet cleanliness standards.

Monitor and replenish stock of cleaning supplies and hygiene products, reordering as needed.

Accurately complete documentation and logs (e.g., mattress logs) to record cleaning activities.

Operate all cleaning equipment, including electrical appliances, to achieve cleanliness targets

Manage ward/departmental security systems, including locking doors, operating alarms, and securing keys.

Support orientation and training of new Domestic Services staff by demonstrating duties to standard.

Handle disposal of all waste types, including recyclables and non-standard waste.

Report any signs or sightings of pests within hospital buildings and ground

Person Specification

Qualifications Essential

GCSE English or equivalent at a pass or to have undertaken/be willing to work towards an Occupational English Test GCSE Maths or equivalent at a pass or to have undertaken/be willing to work towards an Occupational Maths Test

Desirable

To have or be willing to work toward a level 2 qualification in Cleaning Services and obtaining this within the first 12 months of employment

Experience Essential

Previous experience of working as part of a team Previous experience of working with the public

Desirable

Previous experience of working in a care or hospital environment

Knowledge Essential

Understanding of health and safety at work Good communication skills with the ability to convey information clearly and accurately Aware of the need for confidentiality at all times A positive approach to customer care with the ability to maintain good relationships and exercise patience and compassion Effectively prioritise and coordinate own workload Ability to work on own initiative with little or no supervision Good interpersonal skills with the ability to use tact and diplomacy

Desirable

Knowledge of infection control processes and procedures in a hospital/care setting

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name Bedfordshire Hospitals NHS Foundation Trust

Address Bedford Hospital

Kempston Road

Bedford

MK42 9DJ

United Kingdom

Employer's website https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

Skills

HealthcareNHSEstates & FacilitiesFoundation TrustPermanent

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