About this role
Job summary
Bank Employee Relations Co-ordinator
The post holder will provide independent, professional Employee Relations advice and support to managers across the Trust, including managing a defined caseload of employee relations matters.
The role will analyse ER data and trends, provide insight and recommendations to improve organisational practice, and contribute to the development of policies and ER processes in support of a Just and Fair Culture.
The post holder will operate autonomously within agreed frameworks, interpreting policy and employment legislation, and escalating only highly complex or high-risk cases.
The postholder works closely with the Employee Relations Manager, HR Business Partner Team and the wider People Division directorate to ensure efficient administrative processes and timely communication across the team.
Main duties of the job
The Bank Employee Relations Co-ordinator role is required to provide essential operational support during the review of the Employee Relations operating model.
Whilst this work is being undertaken, there remains a business-critical need to maintain continuity and capacity across the Employee Relations function, including co-ordinating Job Evaluation/Consistency Checking, Policy Development/Review, Respect and Resolution processes, Employment Tribunal administration, and broader ER operational activity.
The role is pivotal in maintaining organisational resilience, ensuring critical employee relations services continue to operate effectively and efficiently, whilst allowing ER manager to focus on strategic service improvement priorities.
Monday to Friday 9am-5pm , 37.5 hrs per week
About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Job description Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
Person Specification
Education/Qualifications Essential
Educated to degree level or equivalent experience and/or equivalent experience in HR/administrative roles. Knowledge of HR and ER processes and Trust policies. CIPD Level 3/working towards or equivalent experience.
Desirable
Knowledge of employment law CIPD Level 5 working towards or equivalent experience
Experience Essential
Previous experience in HR or administrative support roles. Experience in organising meetings, preparing documentation, and maintaining accurate records. Experience of accurate data entry into databases, spreadsheets and/or other IT Systems and business applications used in the office environment
Desirable
Experience in large HR environment.
Skills and Knowledge Essential
Strong organisational and administrative skills. Good verbal and written communication skills. Ability to manage multiple tasks and deadlines effectively. Excellent attention to detail and accuracy in record keeping. Ability to exercise judgement within policy frameworks and escalate appropriately Competent with IT, including MS Office and HR databases and standard Keyboard Skills.
Desirable
Awareness of HR best practice. Experience preparing reports or dashboards
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Central London Community Health Trust
Address 1 Norfolk Square
Paddington,
W2 1RU
United Kingdom
Employer's website https://clch.nhs.uk/ (Opens in a new tab)