About this role
Education: Secondary (high) school graduation certificate. Work setting: Food service establishment. Coffee shop. Tasks: Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Estimate ingredient and supplies required for meal preparation . Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Establish work schedules. Supervision: 5-10 people. Food service counter attendants and food preparers. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Standing for extended periods. Physically demanding. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Initiative. Dependability. Government programs: Recognized employer. Employment terms options: Evening. Shift. Flexible hours. Morning. Experience: No experience (will train). Employment terms options: Day. Weekend. Support for persons with disabilities: Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) . Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Support for mature workers: Participates in a government or community program or initiative that supports mature workers . Applies hiring policies that discourage age discrimination . Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).