About this role
As a Software Engineer at FULL, you will build and scale the products that keep our customers connected — cloud telephony and messaging services, and the web experiences on top of them. You will work across the stack: Python services on Google Cloud that handle calls, SMS and scheduled reminders, and React micro-frontends that power our phone and conversation experiences. This is a hands-on role for someone with 2–3 years of experience who is ready to own features end-to-end — from design discussion to production rollout — with the support of a senior team that will help you ramp up on the domain, the codebase and our engineering practices. We are an AI-forward engineering team: agentic coding tools are part of how we work every day. We expect you to use them well, and to bring the engineering judgement that decides what to keep. We are actively modernising our platform: moving services to a container-based, cloud-native runtime, tightening test coverage and improving observability. You will be part of that journey, not just a maintainer of it. If you like real-time systems, third-party integrations and problems where correctness genuinely matters to a customer's business, this is the role for you. Roles and responsibilities Design, develop and ship features across backend services and frontend applications, taking ownership from requirement to production release. Build and maintain REST APIs and event-driven/asynchronous workflows (queues, scheduled jobs, webhooks) that integrate with third-party communication providers. Contribute to our React + TypeScript micro-frontend applications — reusable components, state management and performance-conscious UI. Contribute to our ongoing migration of services to a containerised, cloud-native runtime (App Engine → Cloud Run), and help keep live customer traffic healthy through the rollout. Write clean, testable, reusable code; add unit and integration tests and keep code-quality and coverage gates green. Debug and resolve production issues using logs, metrics and traces — including time-sensitive incidents in real-time call and messaging flows. Use AI and agentic coding tools as part of your daily workflow to move faster — while staying fully accountable for the correctness, quality and security of everything you ship. Participate in design discussions, code reviews and technical documentation; give and take feedback constructively. Work with product, QA and other engineering teams to break down requirements, flag risks early and deliver committed scope on time with minimal supervision. Mentor and unblock junior engineers and interns as you grow into the codebase. Participate in scrum ceremonies — planning, stand-ups, reviews and retrospectives.