About this role
Residential Program Manager
About the Role
We’re seeking a Residential Program Manager who leads with compassion, communicates with confidence, and ensures high-quality, person-centered care.
In this role, you’ll oversee host home placements, family caregivers, and supported apartment services—supporting adults with intellectual and developmental disabilities in safe, respectful, and compliant environments.
This is a leadership position for someone who thrives in a fast-paced, people-centered environment and can balance relationship-building with accountability and compliance.
To be considered for this role, you must complete the Culture Index Survey (link here). This is not a test - there are no right or wrong answers. It helps us build well-balanced teams and match people with roles where they can thrive.
What You’ll Do
• Oversee residential services and ensure compliance with all state and federal regulations (HCPF, CDPHE, etc.)
• Oversee daily operations of an 11-bed Assisted Living Facility
• Supervise, coach, and support residential team members, setting a positive and accountable team culture
• Serve as a key point of contact for families, providers, case managers, and external partners
• Conduct unannounced home visits to ensure health, safety, and quality standards are met
• Maintain accurate documentation and prepare reports for audits, court hearings, and reviews
• Support and retain residential providers through mentorship, training, and ongoing communication
• Respond to emergencies and provide direct support as needed to ensure continuity of care
• Collaborate with interdisciplinary teams to support person-centered plans and client outcomes
• Ensure services are delivered in alignment with individual needs, rights, and safety standards
• Hire, train, and manage team members within the program
What You Bring
• Bachelor’s degree preferred (or equivalent experience)
• At least 2 years of experience in human services, case management, or a related field
• Experience supporting individuals with intellectual and developmental disabilities preferred
• Strong leadership, communication, and problem-solving skills
• Ability to manage multiple priorities and respond effectively in crisis situations
• Valid driver’s license and reliable transportation
• Willingness to obtain and maintain required certifications (CPR, First Aid, Medication Administration, etc.)
What Sets You Apart
• You lead with empathy while holding clear boundaries
• You stay calm under pressure and make thoughtful, informed decisions
• You’re highly organized and detail-oriented with documentation and compliance
• You’re passionate about supporting individuals in living meaningful, independent lives
Why Join Us
• Meaningful work that directly impacts people’s lives
• Supportive, team-oriented culture
• Opportunities for growth and leadership development
• A role where your voice and leadership truly matter
Health & Financial Benefits:
• Flexible Paid Time Off
• Medical Insurance including Dental and Vision
• Postpartum Wellness Package
• Hospital Indemnity Benefit
• Flexible Spending & Dependent Care Accounts
• Monthly Employer Contribution to Dependent Care Accounts
• Accident & Short Term Disability Insurance
• 100% Employer Paid Life & Voluntary Term Life Insurance
• Pet Insurance
• Mileage Reimbursement
• Cell Phone Reimbursement
• Discounted Cell Phone Plans
• 401k With Up to 4% Match
Wellbeing Benefits - Only at Sample Supports:
• Employee Assistance Program with Free Mental Health, Legal, and Financial Resources
• Monthly Wellness Seminars
• Paid Professional Development & Certification Opportunities
• Free Clinical Supervision for Qualified Degrees
• Annual Anniversary Gifts & Celebrations
• Bonus Opportunities for All Positions
• Dream Project - See Our Dreams Here!
• 5 & 10 Year Anniversary Trips - See the Trips Here!
• Virtual Sleep Training & Night Nanny Services for Eligible Parents
• Tenured Discount Codes with Happy Vacation Homes
• Weekly Meal Services for Eligible New Parents
• Supplemental Parental Leave Pay for Qualified Employees
$70,000 / year