About this role
We’re looking for a highly organised, tech-savvy Construction Operations & Project Support Specialist to join a small, high-performing residential construction company specialising in high-end custom homes and renovations. This is a varied, hands-on role supporting the owners across the full business lifecycle — from sales and pre-construction through to production, project administration and business operations. The ideal candidate will be a true all-rounder: someone who is confident working with data, systems, spreadsheets and project management processes, has excellent attention to detail, and can take ownership of tasks without needing constant direction. Experience within residential construction would be highly advantageous, but strong project management, operations or construction administration experience from another environment will also be considered. What You'll Be Doing Your responsibilities will span a wide range of operational and administrative activities, including: ● Supporting the sales and marketing process, including preparing and updating sales proposals and presentations. ● Assisting with pre-construction activities such as estimating, scope development and project documentation. ● Supporting projects throughout their lifecycle, from initial estimating through to completion. ● Maintaining and improving project data, templates, spreadsheets, documents and reporting systems. ● Helping organise and manage a large Google Drive environment across areas such as sales, estimating, financials, HR and insurance. ● Working within JobTread, the company's construction management platform, to support estimating, scheduling, budgets, tasks and project administration. ● Improving and developing templates for different project types, including new builds and renovations. ● Supporting financial tracking, reporting and spreadsheet management. ● Helping make company data more digestible, structured and useful for decision-making. ● Supporting the owners with operational priorities and helping ensure important tasks don't get missed. ● Potentially assisting with supplier coordination, material orders and scheduling as the role develops. ● Supporting social media activity, including helping create approximately two construction-focused posts per week. ● Identifying opportunities to improve workflows, systems and processes across the business. ● Using AI tools to improve efficiency, automate processes and get more value from existing systems.