About this role
Salary: £38,500 - 67,500 per year
Requirements: Experience in a technical support role, ideally in software, consultancy, systems integration, or working with external customersStrong troubleshooting ability and communication skillsKnowledge of the Microsoft stack, including IIS, SQL Server, and AzureFamiliarity with Active Directory, virtualisation, networking (TCP/IP), and case management tools, ideally JenkinsDesirable experience with PKI, firewalls, Entra, JavaScript or scripting, mobile technology, Salesforce, and PowerShell Responsibilities: Own and resolve complex technical issues for international customersSupport enterprise-scale, multi-tier Microsoft environmentsDiagnose and troubleshoot high-impact production issues, often remotelyCollaborate directly with our Development teams to deliver fixesContribute to product improvement and customer experienceParticipate in an on-call rota on a 1 in 8 week basis Technologies: Active DirectoryAzureIAMSupportJavaScriptJenkinsMobileSQLSalesforceSecurityTCP/IPCloudPowerShell More:
We are offering a high-impact Technical Support Engineer role in cyber security, supporting world-leading enterprises and government organisations with cutting-edge IAM solutions. This is a strong opportunity to build your career while gaining exposure to advanced systems, high-profile clients, and genuine progression. We offer an excellent salary of £35k, a £5k annual bonus, a shift bonus, private healthcare, a share scheme, and an electric car scheme. The role is hybrid, with two days in the office, and gives you the chance to work with global customers and modern technologies in a growing company.
last updated 33 week of 2026