About this role
Salary: £24,960 - 29,793.6 per year
Requirements: Proven experience in 2nd-line IT desktop/hardware support.Strong technical knowledge of Windows 11, M365, and Active Directory.Excellent communication skills with the ability to translate IT jargon for non-technical users.A relevant IT degree, Microsoft Certification, or ITIL Foundation knowledge is highly desirable. Responsibilities: Provide 2nd-line remote and on-site support for hardware, software, and peripherals.Build, configure, and deploy workstations and laptops for technology refreshes.Support and manage Active Directory, Windows 11, Office 365, Citrix, and Sophos.Log, track, and resolve incidents within strict SLAs via the IT Service Desk. Technologies: Active DirectoryCitrixHardwareSupportITILOffice 365Windows More:
We are recruiting for a contract Endpoint Engineer role based onsite in Norwich, UK, working 37.5 hours per week Monday to Friday for an initial 3-month period. We are looking for a highly customer-focused professional to provide exceptional 2nd-line support for our clinical and corporate teams. This is an urgent vacancy, and we are shortlisting for interview immediately.
last updated 33 week of 2026