About this role
Salary: £47,000 - 57,000 per year
Requirements: Significant experience leading business analysis activities within large-scale transformation programmes in the Higher Education sector.Strong knowledge of student life cycle processes and associated university operations.Previous experience working with Student Information Systems such as Ellucian Banner, Tribal SITS or similar platforms.Experience supporting SaaS or cloud-based technology implementations.Expertise in business process modelling and service design using structured methodologies such as BPMN.Proven ability to influence and engage stakeholders at all levels, including senior academic and professional services leaders.Experience developing benefits realisation frameworks and undertaking cost-benefit analysis to support change initiatives.Strong process mapping, requirements gathering and stakeholder management skills.Experience using business analysis techniques including BPMN 2.0, user stories, use cases, gap analysis and stakeholder mapping.Strong communication and relationship-building skills with the ability to navigate complex organisational change. Responsibilities: Lead business analysis activities across a complex Student Information System implementation.Analyse and redesign student life cycle processes, ensuring alignment with organisational objectives and SaaS platform capabilities.Work closely with senior stakeholders, project teams and software vendors to capture, validate and prioritise business requirements.Develop and maintain business analysis artefacts, including process maps, benefits realisation plans, requirements documentation and test plans.Facilitate workshops and stakeholder engagement sessions to drive consensus and decision-making.Identify business improvement opportunities and support continuous process optimisation.Manage and communicate risks, issues, dependencies and change impacts throughout the project life cycle.Support user adoption, training and change management activities.Provide strategic business analysis expertise to project governance forums and leadership teams.Mentor and support colleagues, contributing to the development of business analysis capability across the organisation. Technologies: BPMNCloudSupport More:
We are offering an exciting opportunity for an experienced Senior Business Analyst to join a major student systems transformation programme. You will play a key role in a large-scale digital change initiative, supporting the implementation of a new cloud-based Student Information System to modernise core processes and enhance the student and staff experience. This is a highly visible role with the opportunity to work closely with senior stakeholders across the institution on end-to-end student life cycle change. We offer a salary of £47,000-£57,000 depending on experience, exposure to enterprise-scale SaaS implementation and business change initiatives, a collaborative and supportive working environment, hybrid and flexible working arrangements, and professional development opportunities.
last updated 33 week of 2026