About this role
Salary: £40,000 - 43,000 per year
Requirements: Experience across NetApp storage in an enterprise environmentExperience with NetApp storage hardwareKnowledge of NAS / SAN technologies and principlesExperience with VMware integration with NetAppExperience with enterprise backup environmentsExperience with storage troubleshooting and incident resolutionExperience working in IT Service Management / ITIL environmentsExperience managing P1/P2 incidents and contributing to root cause analysisExperience working to defined SLAs and KPIsExperience with change and release managementSecurity clearance requiredExperience with Cohesity, SAN fabric switching, zoning, storage upgrades, and multi-data-centre environments is highly advantageous Responsibilities: Provide 2nd line support across enterprise storage and backup environmentsSupport and administer NetApp storage and Cohesity backup platformsInvestigate and resolve incidents, service requests, and problem tickets within agreed SLAsHandle Severity 1 and 2 incidents and contribute to root cause analysisAdminister NAS and SAN environmentsSupport VMware integration with NetAppConfigure and troubleshoot storage fabric switches and SAN zoningMonitor storage capacity, performance, availability, and resilienceIdentify potential risks and implement appropriate remedial actionsPlan and carry out storage software and firmware upgradesInstall and commission new storage and backup hardwareRaise and present change requests in accordance with established change processesMaintain technical documentation and working proceduresSupport continuous service improvement initiativesShare knowledge and technical expertise with other members of the team Technologies: FabricFirmwareHardwareSupportITILSecurityVMware More:
We are offering an onsite Storage Engineer role in Stevenage at £43,000 per annum within a secure, enterprise-scale environment. You will join an established team of 2nd and 3rd line engineers supporting a high-profile customer across multiple data centres. This is a hands-on infrastructure position focused on the support, administration, and development of enterprise storage and backup platforms, working closely with customers, stakeholders, and wider technical teams.
last updated 33 week of 2026