About this role
Salary: £60,000 - 70,000 per year
Requirements: We are looking for an experienced IT professional with a strong technical background and a hands-on, solutions-focused approach.We ideally want someone with experience in a legal or professional services environment.We require experience managing Cyber Essentials audits, including Cyber Essentials Plus.We would value experience with Partner for Windows (P4W) case management system.We need knowledge of Microsoft Server environments, including 2025, 2022 and 2019.We need experience across Microsoft environments, including Azure, AVD, Intune, Entra and Microsoft 365.We require knowledge of LAN/WAN infrastructure.We need SQL database management experience.We require experience with hosted telephony systems.We need experience managing third-party suppliers and contracts.We require IT service management (ITSM) experience. Responsibilities: We oversee the daily operations of our network and hybrid server infrastructure.We ensure our IT systems are aligned with current and future business needs.We manage IT budgets, forecasting and cost-effectiveness across the function.We lead IT risk management, disaster recovery and backup processes.We implement and maintain network, data and communications security.We maintain Cyber Essentials Plus accreditation.We provide second and third-line support across hardware, operating systems, software, telephony and printing.We manage our Microsoft Azure and Microsoft 365 environments.We oversee reporting and data insights, including audit logs, SQL, Excel and Power BI.We maintain and enhance our PMS, including workflows, forms and documents.We manage telephony systems and mobile communications.We lead and support two members of our IT team.We manage supplier relationships, contracts and procurement planning.We develop and maintain hardware lifecycle planning over 3 to 5 years.We deliver and manage internal IT-related training, including PMS, AML and cyber security.We review, update and enforce IT policies and procedures in line with legal and regulatory requirements.We maintain accurate hardware, software and licensing audits.We work closely with internal stakeholders to provide reporting and usage insights. Technologies: AzureExcelHardwareSupportITSMLANMicrosoft 365MobileNetworkPower BISQLSecurityWindowsOffice 365Cloud More:
We are a forward-thinking firm based in Leeds with a hybrid working model, offering an excellent opportunity for an experienced IT Operations Manager to take ownership of a critical function. This is a key hands-on role where you will lead and develop our IT function, support colleagues, shape IT strategy and drive meaningful improvements across the organisation. The salary is up to £70,000.
last updated 33 week of 2026