About this role
What You Can Expect:
Key Responsibility Areas:
• Manage the change process with your business units • Monitor and optimize utilization and performance of all resources • Ensure the effective running and co-ordination of the operational functions within the branch and region • Prepare contingency plans in cases of operating system failure on Parcel Perfect • Compile weekly / monthly billing reports on sales accounts and the exact amount of business and potential business generated by these accounts • Manage the Profit and Loss of the branch and region • Investigate and implement ways in which to reduce costs and increase margins • Maximise customer satisfaction • Liaise with sales staff regarding new client’s requirements and the effectiveness of these calls • Negotiate and implement agreements with approves service providers
What You Bring:
Knowledge & Experience:
• Matric or Senior Certificate equivalent • An appropriate tertiary qualification (Degree or National Diploma). Additional qualifications in the field of supply chain management, freight forwarding, or operations management would be preferable • 10 years’ experience within the Logistics and Supply Chain Industry – Customs Clearing knowledge preferable • Experience in leading managers and multi skilled teams • Superior communication skills, both written and verbal • Computer Literate with good Excel, Outlook, Word, and PowerPoint skills
Skills & Attributes:
• Leadership skills with the enthusiasm to develop the team members • Strong focus on continuous improvement • Ability to solve problems • Client centric focus • The ability to handle conflict resolution • Level-headed, flexible and the ability to adapt to a changing environment / situations • Tenacity: Staying with a position or plan of action until the desired objective is obtained