About this role
Services ISR Engineer Responsabilities: Identifies and monitors constantly workload forecasts for the ISR work-packages and in charge of and secures adequate staffing of project ISR and Service Engineering teams Manages the development and synthesis of customer requirements in compliance with applicable reference libraries Review the ISR management plans for the projects of involvement Assure the application of the ISR Design Reviews Produces project ISR WP KPI dashboard in line with Product Line Services guidelines Coordinates with other Métier or Function teams within new build projects for the implementation of the ISR process Coordinates/consolidates contributions to delier to key stake holders ( ISR representatives in Lead Unit sites) Ensures coordination of all ISR domains, along with allocated resources, contributing to the achievement of projects obligations on the full ISR scope (LSA, Training, Documentation, Special Tools and Spare parts) Monitors Planning, cost and quality of the ISR Elements according to the ISR management Plan and provides corresponding reporting to new build projects and local ISR management Executes delivery of the ISR elements during tender and project phase with respect to ISR management Plan and QCD. Assure the delivery on quality and on time of the Special Tools designed by ISR Special Tools Technicians. Contribute with regular participation to meetings with internal Customer by presenting delivery plans, risks and potential riskly/blocking points Ensures Interfaces with internal customers for ISR deliverables on new build projects (be the customer voice in projects) Ensures production of REX reports upon completion of ISR work-package execution, with a focus on updating the applicable ISR Reference Library, identifying needs for process improvements, and proposing possible best practices to be adopted. Ensure ad-hoc production of ISR QCD commitment on tenders Assure the OTD of Digital modules for Maintainers Educational Requirement: Engineering University Degree or University Degree + exprience within service engineering. Experience Mandatory : Technical knowledge on maintainability aspects, ideally on Railways applications Minimum 1 year experience (Engineer) on Services engineering WP management on projects (RS, D&IS) English (working level as a minimum) French: Fluent Working in diverse and international environment Experience in ISR - Process, Standards & Tools Experience in development of Digital (e-learning) Modules for maintenance Competencies and Skills: Leadership: Managing diversity Communication Skills Technical: General technical knowledge Product technical maintainability knowledge Define, plan and pilot ISR activities Serviceability follow-up/improvement General railway services knowledge Digital Modules developpment knowledge